2. 外语
  3. Who is the man talking to?

Who is the man talking to?

admin2016-01-22  4
问题 Who is the man talking to?
W: Good morning,(50)Sun Furniture customer service. How may I help you?
M: Hi,(51)I’m calling about an end table that I ordered last Monday. It was written on your Web site all items would be delivered within 3 days.(52)It’s already Thursday, but it hasn’t been delivered yet.
W: We’re terribly sorry, sir. Though I can check on the status of your order, I’m afraid you won’t receive your table until next Monday since we don’t deliver on the weekends.
选项 A、A customer service representative
B、A truck delivery person
C、A salesperson
D、A credit department manager
答案A
解析 问题是询问与男子通电话的女子的身份。通过女子接电话时说的Sun Furniture customer service．How may I help you?可以得知，女子是客服人员。
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