首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
admin
2013-06-06
21
问题
From: Bethany Adair
To: Customer service employees
Subject: Return and Exchange Policy
Date: July 7
Dear Employees,
Recently, there have been some questions concerning our return and exchange policy. I would like to briefly reiterate what that policy is in this memorandum. Please review this information so that you are aware of it when a customer attempts to return or exchange an item.
Solasoft General Return and Exchange Policy >>
If a customer is not satisfied with their purchase of any Solasoft product, they are permitted to either return or exchange the product within 14 calendar days of the receipt of the product. If the item has been returned unopened and in the original packaging, it can be exchanged or returned based on the original method of payment. If the original packaging has been opened, however, a 10 percent fee will be deducted from any exchange or return transaction. Any product that warrants the 10 percent fee can only be refunded with a store credit.
Please note that we do not permit the return or exchange of the following products:
1. Any product that has been customized or personalized
2. Electronic software downloads
3. Software upgrades
4. Solasoft gift cards
5. Solasoft gift packaging
6. Any Solasoft program membership
7. Technical support
Also, there are special policies regarding merchandise that is defective. If such a case arises, please speak with a manager. Either Vince Hopkins or myself should be available for further instructions before proceeding with any course of action.
Thank you,
Beth
What is implied about Ms. Adair and Mr. Hopkins?
选项
A、They are both managers at Solasoft.
B、They are both holding training sessions.
C、They have both worked in technical support.
D、They have both worked at Solasoft for ten years.
答案
A
解析
联系上下文我们得知文章最后一段中说到“Please speak with a manager.EitherVince Hopkins or myself should be available”。也就是说Hopkins和myself都是经理,这里的myself就是写信人,也就是BethanyAdair。
转载请注明原文地址:https://kaotiyun.com/show/nWad777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Manyyearsago,KarlBenzdevelopedacar,butbeforehecouldshowittothepublic,someonehadtodriveit.BertaBenzbeliev
Itusedtobethatifyouwantedtotravel,youhadtoplanforalongbusortrainride.Butthecarchangedallthat.Thougha
In1826,aFrenchmannamedNiepceneededpicturesforhisbusiness.Buthewasnotagoodartist.Soheinventedaverysimplec
FEIFEIELEVATORSisoneoftheleadingelevatorcompaniesintheworldwithmorethan120branchcompanies(分公司)aroundtheglobe.
FEIFEIELEVATORSisoneoftheleadingelevatorcompaniesintheworldwithmorethan120branchcompanies(分公司)aroundtheglobe.
FEIFEIELEVATORSisoneoftheleadingelevatorcompaniesintheworldwithmorethan120branchcompanies(分公司)aroundtheglobe
accept,discount,against,dishonoured,attached,hypothecation,credit,draw,ownership,amountWhenaLetterofCredith
AbankmanagerspeaksMynameisJaneCarsonandI’mthemanagerofasavingsbankinPortland,Oregon.Mybankisopenever
Applicantsforthemanagerialpositionhave_______thefirstofthemonthtosubmittheirresumesandreferenceletterstothead
Mr.Smith’sstudyfoundthat_____one-thirdofalle-mailwrittenoransweredbyemployeesisnotrelevanttotheirjobs.
随机试题
长期高浓度持续给氧可能导致()
患者,女,30岁,头痛、发热、呕吐3天入院。查体:T39℃,血压110/80mmHg,瞳孔等大等圆,对光反射存在。颈项强直,心肺无异常发现。腰穿脑脊液检查:稍浑浊,Pandy试验阳性,葡萄糖4.0mmol/L,氯化物128mmol/L,细胞计数45×106
A.自然通风B.局部排风C.局部送风D.局部照明E.特殊照明高温车间的工人操作间一般采用何种通风方式
房屋所有权人查询,复制本人的不动产登记资料时,无需提供()。
与个人理财业务相关的行政法规有()。
劳动者与用人单位发生劳动争议无须经过劳动仲裁,可直接向人民法院提起诉讼。()
2017年7月1日,人民法院裁定受理了甲公司的破产申请。现查明,甲公司所占有的一台精密仪器是乙公司出租给甲公司的。根据企业破产法律制度的规定,关于乙公司的取回权,下列表述中,错误的有()。
小明比弟弟大10岁,而且小明比爷爷小他年龄的4倍,爷爷与小明年龄之和是弟弟年龄的18倍,问爷爷与弟弟的年龄之和比小明大多少岁?()
在一台Cisco路由器的g0/3端口上禁止源地址为内部地址的数据包进出路由器,正确的access-list配置是()。
()纪录片()喜剧片()无声电影()侦探片
最新回复
(
0
)