首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a radio interview with Brian Williams, a management expert. For each question(23-30), mark one letter(A, B or C)fo
You will hear a radio interview with Brian Williams, a management expert. For each question(23-30), mark one letter(A, B or C)fo
admin
2014-02-03
50
问题
You will hear a radio interview with Brian Williams, a management expert.
For each question(23-30), mark one letter(A, B or C)for the correct answer.
After you have listened once, replay the recording.
You will hear the interview twice.
In order to solve problems, a manager has to
F: Good afternoon and welcome to our Business. Today we have Brian Williams in this studio, head of the management unit of Lawson & Fowles Publishing. Brian is here to discuss successful staff management. Brian, what makes a good manager?
M: Well, it’s a combination of things, but at the top of the list I think I’d put being truthful. Staff have certain expectations of how they should be treated and they want their managers to be fair. Not telling your staff what’s happening is a sure way of losing their respect. You need to concentrate on solving problems, not hiding them.
F: But not all problems can be solved, can they?
M: Most can, actually, but that’s not the point. The thing is, instead of reacting after the damage is done, you should be talking to staff about how things are going and avoiding a situation where they come to see you about the problems after the event. The trick is to decide what problems might arise before they actually happen.
F: What about having staff work together? How should that be managed?
M: Well, some people appear to like working on their own, but in most companies, people who work on their own do so because they have been neglected. They have been given a task and their boss is not interested in how it is being done. This makes their sense of achievements smaller no matter how hard they work. People who work in teams have clearer overall picture of the work they are involved in. They have a role to play, and they know that if they do not perform well, it is not only the business is going to suffer but also the other members of their team. So it is up to managers to create teams within their organization and encourage this team spirit. It raises performance.
F: How is this best done?
M: Well, it’s important to identify certain key employees among your staff and give them particular support and attention. If these key people are encouraged in their work, they would perform better themselves, and more importantly raise the general level of performance of all the others in their area.
F: Isn’t it also a question of recruitment?
M: Yes, yes, lots of difficulties in staff management arise because managers genuinely don’t know how to select the right person. Sometimes interviewees are chosen on the basis of written personality tests which bear no relation with the work they’ll actually be doing. Many managers admit that they sometimes ignore the lack of appropriate skills in recruiting the staff. I’d say that in the vast majority of cases they simply opt for the candidates who’s made the best impression in half an hour or so.
F: So, what should we have instead?
M: Well, the selection procedure should involve matching the skills and knowledge of the applicant to the actual job. And they should be done in the most immediate and relevant way possible, for example, if you try to recruit a trainer for your company, an important part of the interview should involve the applicant being given a prepared training session. Training is what they’ll be doing, so you should see them in operation before employing them.
F: That sounds sensible. The final question, Brian, is about discipline, which is perhaps the hardest factor to get it right. What is the latest thinking?
M: Umm, well, the issues are: should you be a hard, unfriendly boss, making sure everyone obey your orders without question, or should you be more sympathetic and listen to your employees’ difficulties? There will be times when you have to discipline someone who’s done something wrong. It can be difficult if you are on very friendly terms with them. So a certain distance is necessary. On the other hand, if you are too unapproachable, you may not be made aware of important problems.
F: Well, thank you, Brian. I’m sure plenty of managers out there will find our talk very interesting.
选项
A、predict what will happen.
B、react after the damage.
C、wait to talk with the staff who come to office.
答案
A
解析
男士说:“The trick is to decide whatproblems might arise before they actuallyhappen.”与选项A的说法相近。
转载请注明原文地址:https://kaotiyun.com/show/nazO777K
本试题收录于:
BEC中级听力题库BEC商务英语分类
0
BEC中级听力
BEC商务英语
相关试题推荐
Answeroneofthequestions2,3,or4below.Question2Aforeignbusinessassociateisvisitingyourcompanyforthreedays.
WriteananswertoONEofthequestion2-4inthispart.Writeyouranswerin200-250words.HDL,aBritishmanufacturerof
Yourcompanyhasreceivedaletteraskingforsomeinformationaboutyournewproduct"Phoenix"self-erectingtowercrane.Youh
Dearsir,ThankyouforyourkindletterofDecember11,2003.Wearehappytoknowthatourpaperentitled"Purificationo
Dearsir,ThankyouforyourkindletterofDecember11,2003.Wearehappytoknowthatourpaperentitled"Purificationo
•Readthejobadvertisementbelow.•Foreachquestion(31-40),writeonewordinCAPITALLETTERSonyourAnswerSheet.
•Readthejobadvertisementbelow.•Foreachquestion(31-40),writeonewordinCAPITALLETTERSonyourAnswerSheet.
•Readthejobadvertisementbelow.•Foreachquestion(31-40),writeonewordinCAPITALLETTERSonyourAnswerSheet.
Readthearticleontheoppositepageaboutinnovationinbusinessandthequestionsbelow.Foreachquestion15-20,markonele
随机试题
下列哪项不符合风湿热性关节炎的特点:()
再生障碍性贫血最主要的诊断依据是
患者,男,45岁。自觉心慌,时息时作,健忘失眠。治疗应首选()
保持社会总()的大体均衡,是国家财政宏观调控的重要任务之一。
M注册会计师负责A公司2017年度财务报表审计工作,下列事项中,违反计价和分摊认定的有()。
—Sorry,Iforgottolockthedoor.—______.Mikecandoitlater.
根据表格,哪一年我国居民的结婚率和离婚率大约相等( )。根据以上材料,说法错误的一项是( )。
雨滴由静止开始下落(不计空气阻力),遇到水平方向吹来的风,假设风对雨滴持续作用,下列说法正确的是:
在窗体上画1个文本框,名称为Text1,然后编写如下程序:PrivateSubFormLoad()Open“C:\dat.txt”ForOutputAs#1Text1.Text=“”End
Conventionalwisdomaboutconflictseemsprettymuchcutanddried.Toolittleconflictbreedsapathyandstagnation.Toomuch
最新回复
(
0
)