Where probably are the two speakers?

W: Hi, I’m new here, so I was wondering how I could go about applying.
M: Well, if you’re a regular student you can use your student I.D. as a borrower card. If not, you would apply at the loan office.
W: (7)What exactly can I borrow? I mean, can I take anything out from the library?
M: Well, you can borrow almost everything, including books and multimedia materials. But you cannot take out any serial like journals and magazines and you may not take out any books or multimedia if they have a not-for-loan status.
W: Can you introduce the recall system here? I hear if a book gets recalled, you have to bring it back right away, is that true?
M: Oh, certainly not right away, (8)but you do have to take it back within seven days of the recall notice. The reason we have this system is that sometimes students need certain material urgently.
W: But what if you’re not around to receive it?
M: (9)If we cannot contact you by phone or by letter we will contact the deparment that you are registered in and have a recall notice delivered to the teacher.
W: (10)Just a question before I run to class, how much are the fines, by any chance.
M: Thirty cents a day.