Arabs consider it (36)______ bad manner to start talking (37)______ immediately. Even the busiest government official or (38)___

Arabs consider it extremely bad manner to start talking business immediately. Even the busiest government official or executive always takes extra time to be polite and offer refreshments. No matter how busy you are, you should make time for this hospitality.
    Making decisions quickly is not an Arab custom. There is a vagueness in doing business in the Middle East which will puzzle a newcomer. Give yourself lots of time and ask lots of questions.
    Patience is an important quality. You may have to wait two or three days to see high-level government officials as they are very busy. Give yourself enough time.
    Personal relationships are very important. They are the key to do business in Arab countries. Try to identify the decision-maker regarding your product or services immediately and get to know him on a friendly basis. Do your homework. Be prepared to discuss details of your product or proposal. Be ready to answer technical questions.
    When an Arab says yes, he may mean "maybe" When he says maybe, he probably means "no". You will seldom fret a direct "no" from an Arab because it is considered impolite. Also, he does not want to close his options. Instead of "no", he will say "inshalah" which means, "if God is willing". On the other hand, "yes" does not necessarily mean "yes". A smile and slow nod might seem like an agreement, but in fact, your host is being polite. An Arab considers it impolite to disagree with a guest.