2. 外语
  3. 说明：假设你是王小俊，最近在某商店购买了一台型号为WS12M468TI的西门子牌(SIEMENs)洗衣机，出现质量问题。你向厂商售后服务部约翰.史密斯先生写信投诉。信的主要内容如下： 1．告诉对方洗衣机的购买日期、商店、洗衣机品牌和送货的日期；

说明：假设你是王小俊，最近在某商店购买了一台型号为WS12M468TI的西门子牌(SIEMENs)洗衣机，出现质量问题。你向厂商售后服务部约翰.史密斯先生写信投诉。信的主要内容如下： 1．告诉对方洗衣机的购买日期、商店、洗衣机品牌和送货的日期；

admin2023-02-13  73
问题     说明：假设你是王小俊，最近在某商店购买了一台型号为WS12M468TI的西门子牌(SIEMENs)洗衣机，出现质量问题。你向厂商售后服务部约翰.史密斯先生写信投诉。信的主要内容如下：
    1．告诉对方洗衣机的购买日期、商店、洗衣机品牌和送货的日期；
    2．出现的问题：开机后噪声异常，你们的售后服务部已经派人来维修，噪音问题已得到解决。现在的问题是洗衣机在使用中经常突然停机，再次开机也是如此；
    3．提出解决方案(更换或退货)，希望尽快得到回复。
选项
答案Dear John Smith, I am writing to complain about the SIEMENS washing machine I bought recently at ABC store due to its poor quality. I purchased the machine WS12M468TI on September 1st, and it was sent to my apartment the next day. After starting the washing machine, I found the machine could not work properly because of its loud noise. The noise problem was resolved after your after-sales service department sent someone to repair it. However, another problem occurred yesterday that it breaks off frequently, which cannot be solved by restarting the machine. I am really worried that some other problems may appear one day. So, I insist that the machine should be refunded or at least exchanged for a new one. I am looking forward to your reply as soon as possible. Best wishes, Wang Xiaojun
解析
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