2. 外语
  3. To: customerservice@robertsons.com From: Francis Tordesillas Date: September 7 Subject: Some Concerns Attachment: Warranty Card

To: customerservice@robertsons.com From: Francis Tordesillas Date: September 7 Subject: Some Concerns Attachment: Warranty Card

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问题
To: customerservice@robertsons.com
From: Francis Tordesillas
Date: September 7
Subject: Some Concerns
Attachment: Warranty Card
To whom it may concern,
I ordered a vacuum cleaner from your online store last week and it was just delivered this morning. As per the instructions on your Web site, I have attached a scanned copy of the manufacturer’s product warranty card. I trust that I still qualify for the extended two-year warranty since I completed my purchase in August.
In addition, I am enclosing a link to the Web site of an appliance retailer in Florida. According to their advertisement, they are selling the Goldline compact refrigerator for just $156, versus $172 on your Web site. I would prefer to order the appliance from you since I have already registered for an account, but I’d like to confirm that you are able to match this competitor’s price.
Here is the link: http://www.plotkinappliance.com/refrigeration/goldline.html
Best regards,
Francis Tordesillas
What is NOT indicated about Robertson’s?
选项 A、It sells second-hand items for less than its competitors.
B、It provides services any time of the day.
C、It does not manufacture its own line of products.
D、It offers customers information about repairs.
答案A
解析 本题应将选项中与Robertson’s有关的语句带回到第一篇文章中去查找并判断正误。根据“Robertson’s carries all the leading brands at the best prices．In fact，if you find one of our products advertised for less on other retailers’Web sites，send us a link to their page and we will match their price--guaranteed!”可知，Robertson’s网上超市的所有著名品牌都是最低价，如果哪个品牌的商品在别的网站上有更低的价格，Robertson’s保证会以更低的价格出售该品牌商品，又由“*Does not apply to items sold second-hand”可知，这一保证不适用于二手产品，(A)与原文内容不一致，因此选(A)It sells second-hand items for less than its competitors．。由“Need more assistance?Click here to contact a live operator，24 hours a day，7 days a week…”可知，如果需要帮助，可以随时致电客服，因此(B)与原文一致。由“Robertson’s carries all the leading brands…”可知，所有著名品牌都入驻了Robertson’s超市，因此(C)与原文内容一致。又由“Related sections，Repairs”，即提供修理服务可知，(D)也与原文内容一致。
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