2. 外语
  3. When a consumer finds that a item he bought is faulty 【S1】______ or does not live to the manufacture’s c

When a consumer finds that a item he bought is faulty 【S1】______ or does not live to the manufacture’s c

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问题     When a consumer finds that a item he bought is faulty                         【S1】______
or does not live to the manufacture’s claim for it,                                 【S2】______
the first step is present the warranty(保单) to the shop assistant             【S3】______
or others helpful records at the store of purchase. If this action              【S4】______
does not work, there are various means that may used to gain                     【S5】 ______
satisfaction. A simple and commoner method is to complain                         【S6】______
directly to the store manager. Generally,                                          【S7】 ______
the "high up" the consumer takes his complaint,                                    【S8】______
the faster he can expect it to settled. In such a case,                          【S9】______
it is usually settled at the consumer’s favor, if he has a just claim.      【S10】______
选项
答案a-an
解析 item是以元音开头的名词，因此前面的不定冠词应用an。
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