As to bank-online, which of the following statements is INCORRECT?

Hoda(M)Carolyn Forte(W)
M: And this morning on Today’s How-To: saving time, work, family, errands, chores, but how about having some fun once in a while? Well, Good Housekeeping Magazine has some advice on how you can stop wasting time and get it all done. And here with several top tips, is Carolyn Forte. Good morning!
W: Good morning, Hoda, nice to be here!
M: You know, a lot of us spend time looking for things in the morning. It’s the glasses: it’s the keys: and you never know when it comes out the next time.
W: Yeah, I have those similar experiences.
M: What are the biggest mistakes we made when it comes to that?
W: And to speak to what you’re saying,(5- 1)I think the best way to handle it is being organized. When you’re disorganized, you don’t know where things are, you’re searching from drawers, through closets, trying to find the thing that didn’t go back where it belongs. So if you can stay your belongings organized, you can really save some time.
M: All right. Let’s start saving time right this minute. OK?
W: Okay.
M: Your No. 1 tip here is bank online. Now some people are afraid to do it, but you say,it’s something smart.
W: Yeah,(1 - 1)it is very safe. And we certainly recommend that you use your own bank’s website. So go to the bank, talk to the customer service representatives there. If you have some questions about how to do it, how safe it is, it’s the best way to find out how safe it is.
M: And how much time do you think you saved, Carolyn, by doing that?
W: You know,(1 - 2)if you can write in a lot of checks, if you’re making transfers, checking your statements, you can save 30 minutes, even up to an hour.
M: Surely it’s a big amount of time. Then the second tip is online grocers. Now, that’s really not common for everyone, but you actually go grocery shopping online.
W: That’s exactly what you should do. And of course, if you are the type of person that wants to read every label and look at every piece of fruit, it’s probably not suitable for you.(5 - 2)But, you know, if you want to give up a little control, you can definitely save some time.
M: And what’s the good strategy if you decide to shop online?
W: What I would suggest is especially starting out, that is, doing the staples online.(2)The brands that you use all the time, the paper products, the cleaning products, the cereals, get that online and then go to the store for the meats in the produce.
M: Now for those who are big-library people who like the library, you say(5 - 3)they’d better reserve the book basically and go online first before they actually make the trip out to the library.
W: That’s exactly right. Check the library’s website. You can reserve books rather than make a trip and find out they don’t have the book that you want. You can put it in an order and they will call you and let you know when it’s in and then you go and get it.
M: Well, the fourth tip. I like it a lot because I travel a lot. It is printing your boarding pass before you go to the airport. That is so smart, right?
W: Really, it’s really amazing,(3)especially that you don’t have to check luggage. Because if you have to check luggage it’s going to take you a little time. But if you’re just carrying on, you skip those chaos and go right to the gate.
M: That’s brilliant. Now for those of us who are always looking for the same phone number, I know I’m like this. I leaf through the phone book, I find the phone number, I call it, I shut the phone book, and then the next week I’m going to use that same number. What’s the good way to keep track of those things?
W:(4)Highlight it. You know, just do it in a bright color, so it jumps out to you if it’s something that you use often and organize your phone book. That’s really important. No more napkins and envelope flaps and old Christmas cards and phone numbers. Do it nicely and you will find things quicker.
M:(5-4)And lastly, you also say it’s a good idea to store scissors in every single room in case you will wrap presents, and do such things.
W: Right, you’ll always have a thread you have to clip, a tag you have to take off, a little brush, and you know, right at the front door before you go out, make it look great.
M: You are so smart. I feel like we have saved time today. Carolyn Forte, thank you so much.
W: Thank you!
M: We really appreciate your time.
W: You are welcome.