2. 考研
  3. Customer: Excuse me! Clerk: Yes, ma’am? What can I do for you? Customer: I have a problem with this coffee maker, and I want my

Customer: Excuse me! Clerk: Yes, ma’am? What can I do for you? Customer: I have a problem with this coffee maker, and I want my

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问题 Customer: Excuse me! Clerk: Yes, ma’am? What can I do for you? Customer: I have a problem with this coffee maker, and I want my money back. Clerk: ______? Customer: The problem is that it doesn’t work! I’ve only used it three times.
选项 A、Why
B、Well, are you sure
C、What’s the matter with it on earth
D、Well, what seems to be the problem
答案D
解析 A、B、C项问得太直接或欠礼貌，唯有D项Well，what seems to be the problem?比较得体。
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