—You will hear five short recordings. —For each recording, decide what the speaker’s job is. —Write one letter (A—H) next to the

It’s been a bad day for us today. The art market is extremely sensitive and I’m afraid I expected the picture to go for a lot more.
    Unfortunately it didn’t reach its reserve price and so we are left with a very expensive picture which we have failed to sell. I’m afraid I have to take responsibility for that sort of thing in my job. I have to take that sort of risk.

Finally, thank you for coming here today at such short notice. I hope that by the end of today all staff will be aware of the implications of the takeover and I am relying on you, as my senior managers, to ensure that their concerns and queries are fully answered. It won’t be possible to. guarantee that their jobs are safe forever, but at least you will be able to reassure them that there will be no redundancies in the next 12 months. Now if you have any questions...