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—Can I help you? —Yes. My daughter bought this camera here for my wife’ s birthday. But it doesn’ t work, so【H1】______ —I see.
—Can I help you? —Yes. My daughter bought this camera here for my wife’ s birthday. But it doesn’ t work, so【H1】______ —I see.
admin
2018-01-08
9
问题
—Can I help you?
—Yes. My daughter bought this camera here for my wife’ s birthday. But it doesn’ t work, so【H1】______
—I see. Let me have a look.【H2】______
—Oh? What will I do then?
—【H3】______We do have this camera in black and orange.
—My wife doesn’ t like either of those colors.
—If you want, we can order another camera just like this one. There wouldn’ t be any extra charge for it.
—That sounds fine.【H4】______
—We’ d be very happy to. But it’ll take at least a week, maybe 10 days. We’ll call you when it comes in.
—Thank you very much!
—【H5】______
A. Would you please go ahead and do that?
B. I’d like to change it for another one.
C. Oh, we’ d better change a new one for you.
D. But I am afraid we don’t have another pink one.
E. You are welcome.
F. Would you like to choose a different color?
G. Would you like to choose another kind of camera?
【H1】
选项
答案
B
解析
该情景是关于退换货的对话。该空前面说买的相机不能正常使用,自然会想到换货,所以选择B项。
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