首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a conversation through a phone. For each question(23-30), mark one letter(A, B or C)for the correct answer. After
You will hear a conversation through a phone. For each question(23-30), mark one letter(A, B or C)for the correct answer. After
admin
2014-02-18
62
问题
You will hear a conversation through a phone.
For each question(23-30), mark one letter(A, B or C)for the correct answer.
After you have listened once, replay the recording.
What’s problem with the bill?
A: Good morning, Chinacom Mobile. Wang Hua speaking, how may I help you?
B: Yes, good morning. I would like to make a complaint about my bill, it’s ridiculous!
A: Certainly, sir. Can you tell me exactly what the problem is?
B: Well, I received my bill yesterday and you have overcharged me: it says I made several calls from Shenzhen to New Zealand between the 13 th and the 24th of August, but that’s impossible, because I was in New Zealand on the holiday at the time!
A: I see. Could you give me your full name and phone number, please?
B: Yes, I’m Shirley Lee and my number’s 862 8503 , alright?
A: That’s fine, sir. I can see the calls registered here on my screen. I will have to check this with my technical department. Our customer services department will call you as soon as we have fully investigated your complaint.
B: Well, how long do I have to wait?
A: It usually takes 48 hours to check all the technical details. Our customer services department will call you as soon as they have fully investigated your complaint.
B: And then?
A: Well, depending on the results of the investigation, we credit the overcharged amount to your account or send you a check.
B: So I just wait for a call from your company?
A: Yes, sir. Someone will call you within 48 hours. Thank you for calling and bringing this matter to our attention.
B: Hmmm...goodbye.
A: Goodbye, sir.
选项
A、It was not her bill.
B、It was late.
C、It was overcharged.
答案
C
解析
细节题。由“you have over-charged me”可知此人被过多地收费,故答案为C。
转载请注明原文地址:https://kaotiyun.com/show/tMEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
YouwillhearaninterviewwithEueWoods.Foreachquestion(23-30),markoneletter(A,BorC)forthecorrectanswer.A
Lookatthenotesbelow.Youwillheartwocolleaguesdiscussingwhattoincludeintheircompany’snewsletter.
YouwillhearaninterviewwithTomEdisonaboutU.S.technologyformation.Foreachquestion(23-30),markoneletter(A,Bo
Youwillhearanotherfiveshortrecordings.Foreachrecording,decidewhatthespeakeristryingtogive.Writeonele
Youwillhearfiveshortrecordings.Foreachrecording,decidewhatthespeakerisgiving.Writeoneletter(A-H)nextto
YouwillhearDesmondButler,ownerofKlikset,talkingabouthowhecreatedasuccessfultoycompany.Foreachquestion(23-
YouwillhearDesmondButler,ownerofKlikset,talkingabouthowhecreatedasuccessfultoycompany.Foreachquestion(23-
Lookatthenotebelow.Youwillhearawomancallingaboutajobapplication.
YouwillheararadiointerviewwithDonaldWhite,theauthorofabookaboutrunningboardmeetings.Foreachquestion(23-3
It’sstrangethatheshouldrefuseajobingovernment______auniversityappointment.
随机试题
是管理企业的分销网络的系统,目的是使企业具有对订单和供货具有快速反应和持续补充库存的能力,这是指企业的()
下列哪些体征属于脑膜刺激征
赛马,长途奔跑突遇雨水浇淋后表现背腰僵硬、运步缓慢。触诊其腰背部敏感,体温升高。治疗该病首选的药物是()
治疗小儿乳食内积型积积滞的首选方剂是
《地表水环境质量标准》基该项目中五日生化需氧量的监测分析方法是()。
下列情况属于第二种有形磨损的是()。
难忘的是雨季,天潮潮地湿湿。小街是一架古老的琴。细细密密的雨点由轻而重,轻轻重重敲打着小街,低沉的节奏里自有一种寂寞与凄凉。时而有一股股细流沿瓦槽与屋檐潺潺泻下,像一片片敲击音与重滑音流过小街。_______,想冲破这雨帷,想走在小街上。填入上文
请从“遗忘”的角度来解释下列现象。(东北师范大学2014)外国留学生经常分不清“询问”和“发问”这两个词语的意思,常把“发问”混同于双宾语动词“询问”,依照“他经常询问老师一些问题”的句式,说成“我发问老师一个问题”。
中国共产党制定《抗日救国十大纲领》的重要会议是()
•LookatthestatementsbelowandatthefiveshortadvertisementsforMBA(MasterinBusinessAdministration)coursesontheo
最新回复
(
0
)