Why hasn’t the website been completed?

M: Hi, Anne. Please come in and take a seat.
W: Well, I can’t stay long. I’ve still got some papers to mark, but I thought I’d check up your progress with the website.
M: Well, things are a little on hold right now. We’ve got a problem with the BBS. The freelance web designer informed us last night that (7) she could only do simple designing and that putting up a BBS is beyond her means.
W: Well, didn’t you make a list of what you want with her at the beginning?
M: Not really, she was recommended by Jim and from what he told me, this lady sounds to be pretty qualified to do the job.
W: (8)Did you ask her why she wasn’t frank with you at the beginning if she couldn’t do the BBS?
M: I did. She said I did’t bring that up and that it was a communication problem.
W: I know you must be feeling you’re being cheated or something. So what do you plan to do now that she got the job half done?
M: I don’t want to be mean. Basically, I told her straight out. (9)I will not pay her full fees because she wasn’t honest with me in the beginning.
W: That sounds fair. But I’m sure she must be very upset after all the work she’s done.
M: Hey, but who’s the loser here? I don’t think people should take up a job if it’s not within their means to complete it.
W: Well, it still means we need to find someone. (10)I suggest we go back to our dean and see if we can get extra funding somewhere in the Teacher Development Fund. Then we can get a professional to work at it.
M: We can try but I think we haven’t got a hope in hell.