首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Suppose that you bought a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter an
Suppose that you bought a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter an
admin
2011-03-01
34
问题
Suppose that you bought a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement. You should write approximately 100 words. Do not sign your own name at the end of your letter, using "Wang Xia" instead. You do not need to write the address.
选项
答案
Dear Sir, We bought a refrigerator from your department store last week, but it is a great pity that we find there is something wrong with the refrigeration facilities. After using it for several days, we found that food stored in the refrigerating compartment went bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperature range from 0℃ to 9℃. This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration. Yours faithfully, Wang Xia
解析
投诉信的书写格式与一般信笺格式相同。其内容一般包括:
1.交代投诉内容,表明本信的目的和要求;
2.说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建
议,表明希望如何处理。
3.表达希望问题得到迅速恰当解决的强烈愿望。希望尽快得到满意的答复。
常用套语有:
- I am writing to you to complain about ....
- I am writing to express my dissatisfaction with/at ....
- I am totally/completely disappointed/upset to find ....
- I beg to call your attention to the fact that ....
- My experience in ... on ... (date) shocked me. I can hardly put up with it.
- There are some problems with the ... that I wish to bring to attention. For one thing, there is .... For another, ....
- To improve the situation/solve the above problem, it is advisable for you to take the following measures: ....
- I look forward to a day when we could really enjoy a more efficient service.
- I hope that the above situation will be improved as soon as possible.
- If it is not properly settled, I would ask you to give my money back, or I would complain to the Consumer’ Association.
转载请注明原文地址:https://kaotiyun.com/show/tlkd777K
本试题收录于:
公共英语三级笔试题库公共英语(PETS)分类
0
公共英语三级笔试
公共英语(PETS)
相关试题推荐
Youareallowed40minutestowriteacompositionofabout150wordsaboutWaterShortage.Takethefollowingpointsasreferen
Readthefollowingarticleinwhichfivepeopletalkaboutthefuture.ForQuestion61to65,matchthenameofeachspeakerto
Aroundtheworldyoungpeoplearespendingunbelievablesumsofmoneytolistentorockmusic.ForbesMagazineclaimsthatatle
Aroundtheworldyoungpeoplearespendingunbelievablesumsofmoneytolistentorockmusic.ForbesMagazineclaimsthatatle
WhendoSpanishpeopleusuallygotobed?
SupposethatyouhavegotthenewsthattheUniversityofScienceandTechnologyofChinaisofferingascholarshipinchemist
ReadthefollowingtextsfromanarticleinwhichpeopletalkedaboutEnglishstudy.Forquestions61to65,mat&thenameofea
Thereseemsnevertohavebeenacivilizationwithouttoys,butwhenandhowtheydevelopedisunknown.Theyprobablycameabout
Thereseemsnevertohavebeenacivilizationwithouttoys,butwhenandhowtheydevelopedisunknown.Theyprobablycameabout
Itishardlynecessaryformetocitealltheevidenceofthedepressingstateofliteracy.ThesefiguresfromtheDepartmentof
随机试题
胃癌的好发部位是
A教授1980年6月10日编著完成的《西方音乐简史》于1981年5月9日首次出版发行,1993年10月20日A教授去世,则其著作财产权保护期至()
A.异烟肼B.链霉素C.利福平D.乙胺丁醇E.吡嗪酰胺易引起第Ⅷ对颅神经损伤的药物是
可以用于异烟肼含量测定的是在盐酸中进行可以加快反应速度的是
下列选项中,属于无芽胞厌氧菌感染特征的是
背景资料:某新建一级公路工程K11+120~K20+260合同段位于海拔3000m以上的地区,路面结构设计示意图如下图所示,该合同段工程或已有道路无交叉,依据交通运输部颁布的《公路工程基本建设概算预算编制方法》、《公路工程预算定额》编制的该工程施工图预算
下列关于证券承销与保荐业务的说法中,错误的是()。
下列不属于中小企业私募债的投资模式的是()。
增值税纳税人,取得的下列经营收入在并入销售额计算销项税额时需换算为不含税销售额的有()。
项目经理小李在制定进度计划时采用下图所示的工具,该工具是_____________。
最新回复
(
0
)