A、Their own appearance and actions. B、Their feelings about others. C、The reactions to others’ words. D、Their worrisome thoughts.

Shyness is the cause of much unhappiness for a great many people. (32)Shy people are anxious and self-conscious; that is, they are over-concerned with their own appearance and actions. Worrisome thoughts are Am I wearing unattractive clothes? It is obvious that such uncomfortable feelings must affect people unfavorably. And a person’s self concept is reflected in the way he or she behaves and the way a person behaves affects other people’s reactions(33)In general, the way people think about themselves has a deep effect on all areas of their lives. Shy people are likely to be passive and easily influenced by others. They need reassurance that they are doing "the right thing". Shy people are very sensitive to criticism. It makes them feel inferior. They also find it difficult to be pleased by praises because they believe they are unworthy of praise.(34) A shy person may respond to a praise with a statement like this one："You’re just saying that to make me feel good. I know it’s not true." It of, or at least reduced?(35)Fortunately, people can overcome shyness with determination. It is important for people to accept their weaknesses as well as their strengths, for example, not fair for them to label themselves inferior because they have to be realistic.