A、A gift. B、A picture. C、A file. D、Some money. C

W: Jack, where is the memorandum?
M: Which memorandum?
W: The one from the Executive Vice President’s Office.
M: I didn’t see it. When did it come in?
W: Yesterday afternoon, just before 5 o’clock. I just glanced at it and then I put it down.
M: Where did you put it?
W: I remember putting it in one of the file folders, but I forget which file folder it was.
M: What’s the subject of the memo?
W: It’s about changes in the accounting procedures.
M: That sounds important. Who else got a copy of it?
W: I think Mrs. Carter in the Accounting Office got copies.
M: Shall I go and ask her?
W: Yes, that’s a good idea.
Question No. 11 What is the woman looking for?
Question No. 12 According to the woman, who sent the memorandum?
Question No. 13 Why does Jack say that the memorandum is important?
Question No. 14 What will Jack probably do after the conversation?