It is true that the group interactions have both positive and negative sides. When we【B1】______, conflict cannot be gotten rid o

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问题     It is true that the group interactions have both positive and negative sides. When we【B1】______, conflict cannot be gotten rid of. Having open discussion of conflict doesn’t always bring advantages. It may【B2】______negative effects, reducing【B3】______and lowering job satisfaction.
    During the work we found that the conflict can【B4】______task conflicts and relationship conflicts. These two kinds of conflicts are different that the first one occurs when there are disagreements in completing the tasks; however, relationship conflict is initiated by【B5】______interpersonal relationships and is linked with friction and tension. Relationship conflict is considered to【B6】______performance because it leads to negative emotions, destructive behaviors and distraction. Some researches show that task conflicts can improve the performance as it【B7】______evaluation of assumptions, open expression. Therefore generating better solutions becomes easy. Conflicts and relationship negatively have something to do with individuals’ satisfaction. The members want to stay in the group, favoring of other group members.
    The regular patterns are like this: when we are doing very【B8】______tasks, it is not good to group functioning, as many disagreements come out. On the contrary, when the group【B9】______non-routine tasks, disagreements won’t have detrimental(不利的)effects, and in some extent, disagreements are beneficial to the tasks. While discussion of conflict is not always advantageous and norms are linked with an increase in the number and intensity of relationship conflicts, they did not increase members’ ability to deal with the conflicts【B10】______.
【B3】
It is true that the group interactions have both positive and negative sides. When we(26)negotiate, conflict cannot be gotten rid of. Having open discussion of conflict doesn’t always bring advantages. It may(27)come with negative effects, reducing(28)productivity and lowering job satisfaction.
    During the work we found that the conflict can(29)be divided into task conflicts and relationship conflicts. These two kinds of conflicts are different that the first one occurs when there are disagreements in completing the tasks; however, relationship conflict is initiated by(30)inharmonious interpersonal relationships and is linked with friction and tension. Relationship conflict is considered to(31)hinder performance because it leads to negative emotions, destructive behaviors and distraction. Some researches show that task conflicts can improve the performance as it(32)gives rise to evaluation of assumptions, open expression. Therefore generating better solutions becomes easy. Conflicts and relationship negatively have something to do with individuals’ satisfaction. The members want to stay in the group, favoring of other group members.
    The regular patterns are like this: when we are doing very(33)routine tasks, it is not good to group functioning, as many disagreements come out. On the contrary, when the group(34)performs non-routine tasks, disagreements won’t have detrimental(不利的)effects, and in some extent, disagreements are beneficial to the tasks. While discussion of conflict is not always advantageous and norms are linked with an increase in the number and intensity of relationship conflicts, they did not increase members’ ability to deal with the conflicts(35)constructively.

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答案productivity

解析 此处应填入名词作动名词reducing的宾语。productivity意为“生产力”。
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