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  3. You are in charge of technical resources in your company. You have just received a letter from the Customer Services Manager at

You are in charge of technical resources in your company. You have just received a letter from the Customer Services Manager at

admin2013-10-03  54
问题 You are in charge of technical resources in your company. You have just received a letter from the Customer Services Manager at JLM Communications, who are installing a new telephone switchboard at your offices.
Look at part of the letter below, on which you have already made some handwritten notes.
Then, using all your handwritten notes, write a letter to JLM’s Customer Services Manager.
Write 120-140 words.
You do not need to provide postal addresses.
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答案 Dear Sir or Madam, I would like to thank you for your letter, dated 15. 5. 2012. Firstly, unfortunately, we have an international conference on 10th June. Therefore, this date is not convenient for us. Could you please start on 11th June? Furthermore, we would like to know how long the work will take. Concerning the numbers. The system you announced seems to be difficult. Is there an easier way to handle this problem with different numbers? As for our further requests, could we have a direct telephone number as well as the name of the person, dealing with us? We are looking forward to paying the bill as soon as the work is successfully finished in case of any problems. We are looking forward to hearing from you. Yours faithfully, xxx
解析     本文是对商务信函的考查，内容要求是作为负责公司技术的你，对JLM公司客户服务经理关于电话安装事宜来信的回复。内容方面，根据题目所给出的信息，要求写出对方公司提出的电话安装时问不合适，解释原因并询问对方需要工作多长时间；对方提出的电话号码变更程序有些复杂，希望简便一些；需要对方直接提供技术人员的名字和联系方式；最后提及了费用问题。要按照商务信函的格式要求完成写作，在用词上要规范，语气要和蔼，句式上力求丰富。
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本试题收录于： BEC中级写作题库BEC商务英语分类
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