The tables and pie chart show in percentage terms the results of a survey of a new shopping complex in London. Summarize the inf

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问题 The tables and pie chart show in percentage terms the results of a survey of a new shopping complex in London. Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
You should write about 150 words on the ANSWER SHEET. (15 points)

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答案 The tables and pie chart show the findings of a customer satisfaction survey conducted at a new shopping mall in London. Overall, the majority of shoppers were satisfied or very satisfied with the shops, restaurants and design of the new mall. In general, both men and women felt similarly about the shops, while more males were satisfied with the restaurants compared to women. When asked about the design of the complex, 62% of both sexes were satisfied and 17% were very satisfied, leaving only 11% and 10% for those who were dissatisfied or had no comment. When asked about the shops, both sexes gave their approval with 62% of males and 71% of females either satisfied or very satisfied. Interestingly enough, exactly 20% of both males and females were dissatisfied. Views differed most when asked about restaurants. Males were more positive, with 80% satisfied or very satisfied and just 5% dissatisfied. Females, on the contrary, were less positive with 59% approval ratings and a much more noticeable 21% disapproval rate.

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