You will hear five short recordings of voice mails. For each recording, decide what each speaker is trying to do. Write

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问题     You will hear five short recordings of voice mails.
    For each recording, decide what each speaker is trying to do.
    Write one letter(A-H)next to the number of the recording.
    Do not use any letter more than once.
    After you have listened once, replay the recordings.
A give feedback
B change an arrangement
C make a complaint
D request some information
E confirm arrangements
F ask for permission
G decline an offer
H make an offer
______
You will hear five short recordings of voice mails.
For each recording, decide what each speaker is trying to do.
Write one letter(A-H)next to the number of the recording.
Do not use any letter more than once.
After you have listened once, replay the recordings.
You have 15 seconds to read the list A-H.
[pause]
Now listen, and decide what each speaker is trying to do.
[pause]
Thirteen
Man: Hello Monica. It’s Kevin Warren here. I got your proposal for the publicity campaign and I’ve finally managed to get a look at it. It seems OK, and the time schedule looks acceptable as well, but there could still be one or two minor problems with it, I’m afraid. I’ve got a couple of suggestions, which I’ll get off to you today. Let me know what you think, OK? Bye.
[pause]
Fourteen
Man: Hi, Susan. It’s Christine Howe. I’m ringing to talk about our appointment next month. As you know, we’ve agreed to meet on 18th. Well, I’m afraid it’s not going to work out owing to some contingencies in the company. Could we put it off till the end of next month, say, 28th? Give me a ring and let me know. Thanks.
[pause]
Fifteen
Man: Hello, Jennifer. It’s Kacie Walker here. I’m ringing to tell you that this year’s Swedish Furniture Exhibition is taking place in the week commencing 15 August. If you’d like to book a stand, please let me know ASAP. By the way, do you need some complimentary tickets? If you do, just call me and let me know how many you will need. Please don’t hesitate to contact me on(0044)7515 166 003 if you have any further questions about this event. Bye.
[pause]
Sixteen
Woman: Hi Susan. It’s Sophie. I’m on my mobile because I’m travelling to a meeting with a client, but I need to talk to you urgently, so could you call me on 0456 664 239? It’s my mobile number. The client I’m going to meet has agreed to place a substantial order with us, but he asks if we could give him an exceptional discount of 25%. So I need to know whether it is all right if just go ahead and sign the contract with him. Could you get back to me ASAP? Thanks.
[pause]
Seventeen
Woman: Hell, Linda. This is Andre Schilde here. I’m ringing to tell you that the head of our department was too difficult to work with. He didn’t know how to motivate staff. The atmosphere in the office was really bad. He was very rude to customers and colleagues. We had lots of complaints about his behaviour. What’s even worse, he didn’t support his staff at all, and he blamed everyone else for problems. Call me, thanks.

选项

答案C

解析 电话开头就已经把来电的目的表达清楚了“I’m ringing to tell you that the head of our department was too difficult to work with.”而下面出现的“He didn’t know…;…was re—ally bad.He was rude to…”等信息进一步验证了这位女士是要投诉她的主管。
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