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  3. What is the purpose of the e-mail?( )

What is the purpose of the e-mail?( )

admin2015-10-14  18
问题
What is the purpose of the e-mail?( )
选项 A、To explain that an investigation takes five days to complete
B、To acknowledge that the claim has been received
C、To inform Ms. Waring that her claim will likely be approved
D、To request more information about the claim
答案B
解析 在此封E-mail的开头部分：“…Your claim has been received…”就可以得知本题的正确答案应为B。A选项，由原文可知调查需要“48 hours”，而非“five days”；C、D两项均不能反映出此封邮件的目的。
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