首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
•Look at the note below. •You will hear a woman telephoning a company about complaint. CUSTOMER COMPLAINT From: (5)______ Elec
•Look at the note below. •You will hear a woman telephoning a company about complaint. CUSTOMER COMPLAINT From: (5)______ Elec
admin
2010-01-24
55
问题
•Look at the note below.
•You will hear a woman telephoning a company about complaint.
CUSTOMER COMPLAINT
From: (5)______ Electronics
(6)______ Rood, Newtown
Complaint: Bill for 12 (7)______ wrong.
Only 10 ordered and sent, but we charged for 12.
Action to be taken: Need to cancel invoice and send new one for (8)______ (instead of $ 1176)
F1: Could I speak to someone in the accounts department, please?
M: I’ll put you through.
F2: Accounts. Can I help you?
F1: Yes, please. I’ve just received your last invoice and there’s an error in it.
F2: What’s the name of your company, please?
F1: Hi-Tek Electronics. Two words: Hi-HI and Tek-TEK.
F2: Hi-Tek Electronics. Is that Greenfield Road, Newtown?
F1: Yes, that’s right. You sent us a bill for 12 calculators, but we only ordered 10 and you only sent 10.
F2: Let me check a moment, please. Yes, you ordered only 10 and we sent only 10. I’m very sorry. There’s clearly been a mistake.
F1: What should I do?
F2: Please destroy the invoice, and we’ll send you a new one. The total amount will now be $980 instead of $1,176.
选项
答案
Greenfield
解析
转载请注明原文地址:https://kaotiyun.com/show/x3zO777K
本试题收录于:
BEC中级听力题库BEC商务英语分类
0
BEC中级听力
BEC商务英语
相关试题推荐
Youwillhearabusinesspresentationabout3simplesellingtactics.Asyoulisten,forquestions1—12,completethenotes,usi
•Youwillhearadiscussionbetweentwomanagers,JaneandOliver,aboutrecentchangeswithinthecompanywheretheywork.•F
HowtoapproachListeningTestPartOne•InthispartoftheListeningTestyoulistentoamonologue,e.g.apresentation.•B
•Youwillhearabusinesspresentationaboutacceptingresponsibilityforsalessuccess.•Asyoulisten,forquestions1—12,com
•Youwillhearabusinesspresentationaboutacceptingresponsibilityforsalessuccess.•Asyoulisten,forquestions1—12,com
YouwillhearoneoftheongoingseriesofinterviewswithaninfluentialexecutiveintheembeddedLinuxindustry—JimReady.
YouwillheararadiopresenterinterviewingabusinessmancalledBobSeelert.Foreachquestion(23-30),markoneletter(A,
YouwillhearfivedifferentpeopletalkingaboutaDevelopmentCorporationwhichwassetupbythegovernmenttoencouragethe
•TheCustomerServicesDepartmentofyourfastfoodchainrestaurantconductedstafftraininginordertoreducethenumberofco
•Readthejobadvertisementbelow.•Foreachquestion(31-40),writeonewordinCAPITALLETTERSonyourAnswerSheet.
随机试题
胆管癌最主要的表现是
肝细胞对胆红素的转化主要发生在
关于尿毒症患者发生手足搐搦的原因,正确的是()
已展出的商品,不属于企业的存货。()
采购方式分为()几种。
中学直观教具的种类是多样的,一般分为两种:一是______教具,二是模像。
鸦片战争后,清政府的官僚体系发生了一些变化,出现了“五口通商大臣”“总税务司”“总理衙门”等官职或机构。这些变化()。
受教育权是公民的基本权利,也是公民的义务。()
Intemet使用TCP/IP协议实现了全球范围的计算机网络的互连,连接在Internet上的每一台主机都有一个IP地址。下面哪一个不能作为IP地址?______
Cricket,althoughlovedbymillionsofpeople,isnotoneoftheeasiestsportstounderstand.Indeed,thegamehaslotsofsubt
最新回复
(
0
)