首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You will hear a conversation through a phone. For each question(23-30), mark one letter(A, B or C)for the correct answer. After
You will hear a conversation through a phone. For each question(23-30), mark one letter(A, B or C)for the correct answer. After
admin
2014-02-18
83
问题
You will hear a conversation through a phone.
For each question(23-30), mark one letter(A, B or C)for the correct answer.
After you have listened once, replay the recording.
How long would it take for technical department to check the problem?
A: Good morning, Chinacom Mobile. Wang Hua speaking, how may I help you?
B: Yes, good morning. I would like to make a complaint about my bill, it’s ridiculous!
A: Certainly, sir. Can you tell me exactly what the problem is?
B: Well, I received my bill yesterday and you have overcharged me: it says I made several calls from Shenzhen to New Zealand between the 13 th and the 24th of August, but that’s impossible, because I was in New Zealand on the holiday at the time!
A: I see. Could you give me your full name and phone number, please?
B: Yes, I’m Shirley Lee and my number’s 862 8503 , alright?
A: That’s fine, sir. I can see the calls registered here on my screen. I will have to check this with my technical department. Our customer services department will call you as soon as we have fully investigated your complaint.
B: Well, how long do I have to wait?
A: It usually takes 48 hours to check all the technical details. Our customer services department will call you as soon as they have fully investigated your complaint.
B: And then?
A: Well, depending on the results of the investigation, we credit the overcharged amount to your account or send you a check.
B: So I just wait for a call from your company?
A: Yes, sir. Someone will call you within 48 hours. Thank you for calling and bringing this matter to our attention.
B: Hmmm...goodbye.
A: Goodbye, sir.
选项
A、24 hours
B、12 hours
C、48 hours
答案
C
解析
细节题。由“It usually takes about 48hours to check all the technical details.”可知检查所有的技术细节需要2天的时间,选答案C。
转载请注明原文地址:https://kaotiyun.com/show/xMEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
YouwillhearaninterviewwithEueWoods.Foreachquestion(23-30),markoneletter(A,BorC)forthecorrectanswer.A
Youwillhearanotherfiverecordings.Foreachrecording,decidewhatthespeakeristryingtogive.Writeoneletter(A
Lookatthenotesbelow.YouwillhearsomeoneintheProductionDepartmentofacompanycallingacolleagueintheHumanRe
Youwillhearfiveshortrecordings.Foreachrecording,decidewhatthespeakerisgiving.Writeoneletter(A-H)nextto
Lookattheformbelow.Youwillhearawomancallingaboutsomeproblemswithanorder.CustomerServic
YouwillheartheChiefExecutiveofBestValue,anAmericanchainofconveniencestores,talkingaboutachangeinthecompany’
YouwillheartheChiefExecutiveofBestValue,anAmericanchainofconveniencestores,talkingaboutachangeinthecompany’
Youwillheararadiointerviewwithaleadingindustrialistandbusinessconsultant,PhilipSpencer.Foreachquestion(23-3
YouwillheararadiointerviewwithDonaldWhite,theauthorofabookaboutrunningboardmeetings.Foreachquestion(23-3
A、NetIncome-beforeTaxin1999wassmallerthanin1998B、TotalOperatingIncomein1998wasnotasmuchasNetIncome--before
随机试题
边缘性颌骨骨髓炎下列叙述错误的是
质监站对工程施工质量的监督管理属于( )。
填制凭证时,输入的会计科目编码应当是()科目编码。
按照现行规定,会计核算健全的下列纳税人应当被认定为一般纳税人的是( )。
大多数国家数十年的经济与金融的发展之间存在着()。
下列选项中,不属于风景名胜区总体规划基本内容的是()。
在音乐作品中,由原调经过某种中间环节进行到新调,并在新调上有完全的终止,称之为________。如果在新调上没有完全的终止,则称之为________。
当我们在承受某些心理痛苦——比如孤独、社会孤立、自我怀疑、负面情绪、觉得人生无意义时,怀旧可以起到应对机制的作用。这些烦恼使大脑开始筛选自己的记忆库,总结出一些有特定叙事特色的片段。我们通过怀旧,让过去的成功经历和亲密的人际关系重新浮出水面,那些时候我们的
CastroattendedaCatholicCathedralservice______.
对于大多数中国人来说,节假日期间景区人山人海,高速公路、城市道路拥堵(congestion),是促使他们家中度假的两大主要原因。
最新回复
(
0
)