首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Cross Cultural Business Presentations Within the business environment, understanding and coping with intercultural differences b
Cross Cultural Business Presentations Within the business environment, understanding and coping with intercultural differences b
admin
2017-12-07
59
问题
Cross Cultural Business Presentations
Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
I. Language
— Be careful when it comes to slang,【T1】_____ or phrases【T1】______
— Try and keep language simple
II. Body Language
— Different perception of body language
A. Some cultures will【T2】_____ hand gestures and body languages【T2】______
B. Some expect speakers to be less【T3】_____【T3】______
— The use of gestures
A. Thumb up: different meanings in US and Iran
B.【T4】_____【T4】______
— a sign of sincerity vs. an invasion of privacy
III. Time
— Some cultures prefer a(n)【T5】_____, timetabled approach【T5】______
e.g. being late is negative
— Some are more【T6】_____【T6】______
e.g. a start time is only a guide
IV. Emotions
— Expect certain amount of【T7】_____ or scrutiny【T7】______
— Never get【T8】_____, show frustration or display anger【T8】______
V. Style of Presentation
— Europeans: prefer information to be presented【T9】_____【T9】______
— The US: prefers a much【T10】_____presentation【T10】______
that is bottom-line orientated
VI.【T11】______【T11】______
— Some countries may not have the technical capabilities
— Some cultures prefer words and personality to a(n)【T12】_____ element【T12】______
in presentations
VII. Content
— Long term orientated cultures: excited about【T13】_____and figures【T13】______
— Other cultures: focus on【T14】_____, accomplishments and experience【T14】______
VIII. Audience Participation
— Some cultures are willing to participate in exercises and Q&A sessions
— Audiences show respect in many ways
- Japanese: close their eyes while listening
- American:【T15】_____ when a good point is made【T15】______
- Saudi: do nothing at all
【T15】
Cross Cultural Business Presentations
Good morning, everyone. Today, we will continue our discussion about cross cultural influence on business. Precisely, we shall talk about cross cultural presentations. The international flavour of many people’s jobs naturally means that there is greater interaction between people from different cultures. Within the business environment, understanding and coping with intercultural differences between people is critical to ensuring that interpersonal communication is successful.
Intercultural awareness is necessary for two reasons. Firstly, it minimises the possibility of misunderstandings and/or the causing of offense through intercultural mishaps. Secondly, it is a means to maximising the potential of business relationships through the utilization of intercultural differences productively. One area within the business environment in which intercultural awareness is a necessity is in the business presentation. Directors, managers, salespeople, consultants and business personnel are regularly required to deliver presentations. However, when one is asked to give a presentation to an audience from a different culture there are intercultural factors that can hinder the success of a presentation. By way of illustrating some of the intercultural differences in presentations, I am going to offer eight tips to help with the effective cross cultural presentations.
1. Language. The language you use in a cross cultural presentation is important.[1]Although the majority of the language that is used in a cross cultural presentation will be understood by an English speaking foreign audience, a speaker must be careful when it comes to slang, idioms or phrases. If an Englishman was to talk of being "knocked for six" or "bowled over" he may very well be met with puzzled expressions. More subtly, when an American talks of a "billion" he means a thousand million, whereas in the UK this would mean a million million. Try and keep language simple.
2. Body Language. Pay attention to your body language in a cross cultural presentation.[2]Some cultures are quite animated and will appreciate hand gestures and the expression of emotion through the body.[3]Others expect speakers to remain calm and would find such behaviour over the top. Similarly pay attention to the use of gestures. The thumbs up may mean "good" in the USA but it means something very different in Iran.[4]Eye contact can also be a major intercultural difference. Some cultures consider strong eye contact a sign of sincerity, others find it overbearing and an invasion of privacy. Do your cross cultural homework before a presentation.
3. Time. Be aware of different approaches to time across cultures.[5]Some cultures prefer a structured, timetabled approach to conducting business affairs,[6]others are more casual. Countries where a start time is considered a guide rather than a definite, allow time for networking or engaging in some chit chat until others arrive. Oppositely, if you arrive late to a meeting in a punctual culture, expect some negative feedback. Always show the appropriate stiffness or flexibility depending on the culture.
4. Emotions. Some cross cultural presentations may be in front of a small number of people and deal with sensitive issues in a pressured environment. In such intercultural situations one should always keep their emotions in check[7]In some cultures a certain amount of cross examination or scrutiny may occur. If this happens bear in mind the positive intentions behind such actions, i.e. the questions are only being posed to establish facts, not to undermine you.[8]Never lose patience, show frustration or display anger. To do so will lead to a loss of credibility.
5. Style of Presentation. Different cultures learn and take in information in varying ways. One should always try and tailor their presentation style to meet the needs of the target culture.[9]Some cultures, such as Europeans, prefer information to be presented in detail and in a way that sets down foundations that act as the support to a final argument or point. In such a presentation the speaker should gradually lead the audience, using a logical succession of points, to a conclusion.[10]On the other hand, some cultures, like the US, prefer a much faster paced presentation that is bottom-line orientated, meaning the presenter speaks from a point rather towards a point.
6.[11]Use of Technology. Power Point is not the default method of giving a presentation across the world. Some countries may not even have the technical capabilities to accommodate this so one would need to adapt to the resources at hand, whether it be an Over Head Projector or blackboard.[12]Some cultures do not even like a visual element in presentations and find much more worth in words and personality.
7. Content. In a cross cultural presentation, ensure you tailor the content of a presentation to the audience. Different cultures expect different things from a business presentation.[13]Long term orientated cultures may be excited about future projections and figures,[14]but others would rather learn more about the presenter’s credentials, accomplishments and experience. A presenter needs to ask whether the target culture will appreciate factual, statistical information presented visually, or a more personal oratory approach.
8. Audience Participation. Audiences react in different ways across cultures. Some are very engaging and are willing to participate in exercises and Q&A sessions, others are the opposite. Audiences also show respect in many ways. A Japanese audience may close their eyes while listening;[15]a US one may clap when a good point is made and a Saudi one may do nothing at all.
Well, we all know that the number of areas where one could point to intercultural differences in presentations is vast, but for the sake of brevity I just highlighted the areas mentioned above as a way of drawing attention to some of the major ones. I hoped these can act as a foundation to improving one’s insight into the way intercultural differences manifest in the business environment.
选项
答案
clap(hands)
解析
讲座罗列了三个国家的人听演讲时的不同表现。记笔记时最好竖着分行记录每个国家的情况。根据讲座,美国人听到好的观点时会拍手。
转载请注明原文地址:https://kaotiyun.com/show/xNsK777K
0
专业英语八级
相关试题推荐
A、It’stoohauntedtopredict.B、It’scomingbackupagain.C、It’sanimportantpartofherbook.D、It’sanemotionalseesaw.B
TheGesturalTheoryofLanguageTheinitiallanguageinhominidswasgestural,andcommunicationusingthe【T1】______wasact
OneofthemoreinterestingthingsaboutHollywood’sGoldenAgeisjusthowmuchofitwasoneelaborate,tightlycontrolledlie
Therelationshipbetweenlanguageandgenderhaslongbeenofinterestwithinsociolinguisticsandrelateddisciplines.Early2
Therelationshipbetweenlanguageandgenderhaslongbeenofinterestwithinsociolinguisticsandrelateddisciplines.Early2
Therelationshipbetweenlanguageandgenderhaslongbeenofinterestwithinsociolinguisticsandrelateddisciplines.Early2
Allsocialunitsdevelopaculture.Evenintwo-personrelationshipsaculturedevelopsintime.Infriendshipandromanticrela
Allsocialunitsdevelopaculture.Evenintwo-personrelationshipsaculturedevelopsintime.Infriendshipandromanticrela
A、Theybothhavealonghistory.B、Theybothhaveaninfluenceonsociety.C、Theyarebothfunnysubjects.D、Theyarebothserio
ThecultureoftheUnitedStatesisaWesterncultureoriginallyinfluencedbyEuropeancultures.Ithasbeendevelopedsincelo
随机试题
有下列类模板声明中,出现语法错误的是
按照戈夫曼的观点,社会互动最重要的特征就是【】
护栏按其刚度的不同,可分为()。
A注册会计师负责审计甲公司2012年度财务报表。在编制和归整审计工作底稿时,A注册会计师遇到下列事项,请代为做出正确的专业判断。(根据2009年新制度考题修订)编制的审计工作底稿应当使未曾接触该项审计T作的有经验的专业人士清楚了解审计程序、审计证据和蘑
甲对乙说:“当我像你一样大的时候,你才5岁。”乙对甲说:“当我像你一样大的时候,你将56岁。”甲现在多少岁?
下列哪些符合糖尿病酮症酸中毒的实验室检查结果
我国《民法通则》第三十六条规定:“法人的定义及其权利能力和行为能力。法人是具有民事权利能力和民事行为能力,依法独立享有民事权利和承担民事义务的组织。”请问:法人的民事权利能力的起止时间是什么?
瑞卡斯说:“我们总是喜欢拿顺其自然来敷衍人生道路上的荆棘坎坷,却很少承认,真正的顺其自然,其实是竭尽所能之后的不强求,而非两手一摊的不作为。”对这段话理解正确的是
以下不是Intel和IBM公司研制的DVI技术的核心部件的是(4)。
Howwilloldpeoplefeelabouttheirlivingalone?Theywillfeel______.
最新回复
(
0
)