2. 专升本
  3. Hundreds of people have formed impressions of you through that little device(装置) on your desk. And they’ ve never actually【C1】__

Hundreds of people have formed impressions of you through that little device(装置) on your desk. And they’ ve never actually【C1】__

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问题     Hundreds of people have formed impressions of you through that little device(装置) on your desk. And they’ ve never actually【C1】______you. Everything they know about you【C2】______through this device, sometimes from hundreds of miles away.【C3】______they feel they can know you【C4】______from the sound of your voice. That’ s how powerful the【C5】______is.
    Powerful, yes, but not always【C6】______. For years I dealt with my travel agent only by phone. Rani, my faceless agent whom I’d never met【C7】______, got the rock-bottom prices on airfares, cars, and hotels. But her cold voice really【C8】______me. I sometimes wished so【C9】______another agent.
    One morning, I had to【C10】______an immediate flight home for a family emergency. I ran into Rani’ s office【C11】______. The woman【C12】______at the desk, seeing my madness, sympathetically jumped up. She gave me a【C13】______smile, nodded while listening patiently, and then printed out the【C14】______immediately. "What a wonderful lady!" I thought.
    Rushing out【C15】______I called out over my shoulder, "By the way, what’ s your name?" "I’m Rani," she said. I turned around and saw a【C16】______woman with a big smile on her face waving to wish me a safe trip. I was speechless! Why【C17】______I thought she was cold? Rani was, well, so【C18】______.
    Sitting back in the car on the way to the airport, I figured it all out. Rani’ s【C19】______—her warm smile, her nods, her "I’m here for you"【C20】______—were all silent signals that didn’t travel through wires.
【C20】
选项 A、explanation
B、attitude
C、poncept
D、behavior
答案B
解析 词义辨析题。explanation：解释；attitude：态度；concept：概念；behavior：行为。此处的“her‘I’m here for you’”应属于工作态度。故选B项。
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