From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern," />
To: "The Shoe People" < inquiries@shoepeople. com > From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern,
首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern,">To: "The Shoe People" < inquiries@shoepeople. com > From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern,
To: "The Shoe People" < inquiries@shoepeople. com > From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern,
admin
2011-06-01
47
问题
To: "The Shoe People" < inquiries@shoepeople. com >
From: "John Trimbald"
Subject: Customer Complaint
To Whom It May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you.
John Trimbald
Foreman, JT Construction
To: "John Trimbald"
From: "The Shoe People" < inquiries@ shoepeople. com>
Subject: RE: Customer Complaint
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year’s supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
What is the spray used for?
选项
A、To protect the boots from water
B、To protect the soles from heat
C、To protect the floors from soles
D、To protect the boots from rubber
答案
B
解析
转载请注明原文地址:https://kaotiyun.com/show/yzad777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Itusedtobethatifyouwantedtotravel,youhadtoplanforalongbusortrainride.Butthecarchangedallthat.Thougha
December25thisChristmasDay.ManyAmericansarebusywithChristmasandthewinterholidayseason.BuyingaChristmastreeis
Didthewomanmeetanyinterestingpeopleinhertravels?
BufordisthesmallesttownintheUS.ThetownishighinthemountainsanditliesontheroadbetweenNewYorkandCalifornia
InAmsterdam(阿姆斯特丹),thereisanunusualChildrenRestaurant.Itisrun(经营)bychildren.Fromthemanagertothecooks,waite
InAmsterdam(阿姆斯特丹),thereisanunusualChildrenRestaurant.Itisrun(经营)bychildren.Fromthemanagertothecooks,waite
I’llwritebackassoonasI_______yourletter.
Thearticle________onthissubjectwaswrittenbyMr.Black.
We________asportsmeetingthedaybeforeyesterday.
WashingtonMarch15-TheadministrationofPresidentCarlArlingtodaypredictedanothersixmonthsofslowGNPgrowthandrisi
随机试题
以乙烯为原料经催化剂催化聚合而得的一种热塑性高聚物是()。
不符合血小板无力症的是
新生儿,诊断为右侧完全性唇、腭裂
许多学者认为人类性活动的本质是()现象。
学校物质文化是校园文化的空间物态形式,是学校()文化的物质载体。
劝君更尽一杯酒,【85】。
在E-R图中,用来表示实体联系的图形是( )。
PeopleintheUnitedStatesinthenineteenthcenturywere【C1】______bythe【C2】______thatunprecedentedchangeinthenatio
Theinterview—about3minutesInthisparttheinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogivei
A:Oh,madam.WhatcanIdoforyou?B:I’msorrytosaythebillyousentmewasincorrect.A:Incorrect,madam?【D5】______B:
最新回复
(
0
)