首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
Auto Works, Inc.—Mayfield’s Biggest Car Sales & Service Center Dear Customer, Your input is valuable to us. Please take the time
Auto Works, Inc.—Mayfield’s Biggest Car Sales & Service Center Dear Customer, Your input is valuable to us. Please take the time
admin
2016-10-30
5
问题
Auto Works, Inc.—Mayfield’s Biggest Car Sales & Service Center
Dear Customer,
Your input is valuable to us. Please take the time to complete the enclosed survey, and we will give you a $25 gift certificate for our auto parts department. Our service is one of the reasons our customers keep coming back.
One of the following representatives will get back to you:
Yvonne Hartley—repairs Jeff Baker—parts
Sam Olsten—used-car sales Sue Nelson—new-car sales
A quality control representative may also contact you to confirm your participation in the survey. Thank you again, and have a pleasant day.
Sincerely,
All of us at Auto Works
Auto Works Customer Satisfaction Survey
Customer’s Name:
Jun-ha Park
______
I visited Auto Works for:
buying a second-hand car
______
Please rate the following service characteristics:
Promptness of service: Excellent Good Fair(X) Poor
Friendliness of staff: Excellent(X) Good Fair Poor
Product Selection: Excellent(X) Good Fair Poor
Staffs Product Knowledge: Excellent Good(X) Fair Poor
Overall Evaluation: Excellent Good(X) Fair Poor
Comments:
/ called Auto Works before visiting. The phone representative was
friendly, but I was put on hold for about 30 minutes.
______
Thank you for your participation in this survey!
Who will probably contact Mr. Park?
选项
A、Jeff Baker
B、Sue Nelson
C、Sam Olsten
D、Yvonne Hartley
答案
C
解析
信中有四位负责人的姓名和负责部门的名称。在调查中Park先生抱怨道,他为了购买二手车找到了这家公司,在去公司之前打过电话,但是职员却让他等了很长时间。那么有可能联系Park先生的人应该是二手车负责人。而在信中提到该部门负责人是SamOlsten,所以正确答案是(C)。
转载请注明原文地址:https://kaotiyun.com/show/zN4d777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Inorderto(56)foreignexchangeadministration,maintainstrongbalanceofpaymentsposition,China(57)theRegulations
A、Theinterestrateofsavingsaccount.B、Thediscountingratefordrafts.C、Therediscountingrate.D、Theinterestrateforloa
Thereareavarietyoffinancialproductsavailableinthemarkets,suchasA-shares,B-shares,securitiesinvestmentfunds,tre
Bankswithlargeinternationalcreditslimittheirconcentrationsofloansinanyonecountryaccordingtotheperceived"countr
Therearefivepartiesconcernedwithacollection,thecustomer,theremittingbank,thepresentingbankandthedrawee.Thecu
A、AnirrevocableL/Ccannotbecommittedtoamendment.B、AnirrevocableL/Ccannotbecancelledwithoutpermission.C、Anirr
Banksaresubjecttovariousformsoflegalrisk,includinginadequateorincorrect(56)adviceordocumentationthatmayres
Plainandsimple,stockisashareintheownershipofacompany.Stockrepresentsaclaimonthecompany’sassetsandearnings
Themost______memofromthepersonneldepartmentannouncedfivenewjobopenings.
TheBankofCitizensassureditscustomersthatit_____currentlevelsofqualityservicedespitetheproposedmerger.
随机试题
全面发展是科学发展观的首要前提和三大基本要求之一。所谓全面发展主要是()。
关于肠结核腹部肿块的叙述,不正确的是
A.特发性震颤B.帕金森病C.进行性核上性麻痹D.帕金森综合征E.多系统变性
项目质量控制系统纵向层次机构的合理性是建设工程项目质量目标、控制责任和()的重要保证。
高效液相色谱测定方法适用于清凉饮料,配置酒、糖、果汁等食品中酸性人工合成色素的测定。()
我国心理学家在研究国外模式的基础上,提出了问题解决的一般认知过程模式,这一过程分为发现问题、______、提出假设和检验假设。
顿悟—完形说是由谁提出的?()
文艺复兴一般被视为一场源自14世纪意大利而后蔓延到整个欧洲的思想与艺术运动,而殖民主义则往往同15世纪末以来欧洲开辟新航路、发现新大陆以至对亚非拉地区的政治奴役、经济剥削、军事占领等历史发展相联系。过去,两者的研究相隔甚远,但最近有学者敏锐地把握到两者实有
关于测验题目区分度的说法正确的是
Thefull_____ofchangesincomputertechnologywillbefeltwithinthenextfewyears.
最新回复
(
0
)