首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
From: Bethany Adair To: Customer service employees Subject: Return and Exchange Policy Date: July 7 Dear Employees, Recently,
admin
2011-05-20
41
问题
From: Bethany Adair
To: Customer service employees
Subject: Return and Exchange Policy
Date: July 7
Dear Employees,
Recently, there have been some questions concerning our return and exchange policy. I would like to briefly reiterate what that policy is in this memorandum. Please review this information so that you are aware of it when a customer attempts to return or exchange an item.
Solasoft General Return and Exchange Policy >>
If a customer is not satisfied with their purchase of any Solasoft product, they are permitted to either return or exchange the product within 14 calendar days of the receipt of the product. If the item has been returned unopened and in the original packaging, it can be exchanged or returned based on the original method of payment. If the original packaging has been opened, however, a 10 percent fee will be deducted from any exchange or return transaction. Any product that warrants the 10 percent fee can only be refunded with a store credit.
Please note that we do not permit the return or exchange of the following products:
1. Any product that has been customized or personalized
2. Electronic software downloads
3. Software upgrades
4. Solasoft gift cards
5. Solasoft gift packaging
6. Any Solasoft program membership
7. Technical support
Also, there are special policies regarding merchandise that is defective. If such a case arises, please speak with a manager. Either Vince Hopkins or myself should be available for further instructions before proceeding with any course of action.
Thank you,
What is implied about Ms. Adair and Mr. Hopkins?
选项
A、They are both managers at Solasoft.
B、They are both holding training sessions.
C、They have both worked in technical support.
D、They have both worked at Solasoft for ten years.
答案
A
解析
联系上下文我们得知文章最后一段中说到“Please speak with a manager. Either Vince Hopkins or myself should be available”。也就是说Hopkins和myself都是经理,这里的myself就是写信人,也就是Bethany Adair。
转载请注明原文地址:https://kaotiyun.com/show/zYid777K
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Jane______beveryhealthybecauseshealwaysgoestoworkonabike.
[A]bed[B]chair[C]radio[D]desk[E]watch[F]telephone[G]televisionItismadeforyoutosleepin.
JacklosthisJoblastweek.Itwasdifficultforhimtofindanother【C1】_______.【C2】_______toldhimthatitwaspossiblet
Abusinessmanboughtsomegoodsatamarketinthemorningandsetoutatonceforhomewithallhisbags,forhewishedtobei
[A]camera[B]television[C]watch[D]umbrella[E]breakfast[F]dictionary[G]newspaperPeoplelookupne
Whichdoyouthinkis______important,moneyorhealth?
A、Yes,Ilivehere.B、Yes,it’stherailwaystation.C、20minutes’walk.C
Inlong-termconstructioncontracts,revenueisrecognizedatthepointofthecashcollected.
Ifthemarginalrateoftechnologicalsubstitution(MRTS)ismorethanthepriceratiooflaborovercapital(w/r),thentomini
Name3waysinwhichanofferofacontractwillexpire.
随机试题
既能用于各种疟疾,又能用于热毒血痢的药物是
下列除哪项外,均是玉门的别称
阀控式铅酸蓄电池,容量在300Ah及以下的可组成成套装置。()
水泥稳定土材料质量标准主要包括()。
下列材料中,可用作膨胀缝填充材料的有()。
个人进行工商登记或者办理其他执业手续后。可以凭有关单证办理委托具有对外贸易经营权的企业代理()项下外汇资金收付、划转及结汇。
新年最想得到的礼物是什么?
Itisoftenobservedthattheagedspendmuchtimethinkingandtalkingabouttheirpastlives,【1】aboutthefuture.Theseremini
总线通常包含地址总线、数据总线和控制总线,其中【】生总线的位数决定了总线的寻址能力。
A、Heisgoingtowriteapaper.B、Heisgoingtobuyatypewriter.C、Heisabouttoreadthepaperagain.D、Heisabouttoleave
最新回复
(
0
)