首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
admin
2013-10-20
40
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
(8)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
rather than
解析
转载请注明原文地址:https://kaotiyun.com/show/zec7777K
0
大学英语四级
相关试题推荐
A、Arriveearlyforboarding.B、Carrylittlebaggage.C、Undergosecuritychecks.D、Gothroughahealthcheck.B
Anewbookissuretobediscussed,and【B1】______,atcollegesthisfall.ThebookiscalledMyFreshmanYear:WhataProfessor
Therearetwofactorswhichdetermineanindividual’sintelligence.Thefirstisthe【B1】______ofbrainheisbornwith.Humanbr
A、Theyattendahouse-sitter’sparty.B、Theycheckahouse-sitter’sreferences.C、Theyinterviewahouse-sitter’sfriends.D、The
ScholarshipsWhatarescholarshipsScholarshipsareoneofthemostattractiveformsoffinancialaidbecausetheyarea
A、Children’sIQandTV.B、ThewholeamountoftimechildrenspendwatchingTV.C、TheeffectTVhasonlearning.D、Theamountof
A、Heprefersshorterworkinghours.B、Heexpectsavacation.C、Hepreferstohaveahigherposition.D、Hewantstoearnmoremon
TheFrenchpolicearelegallyentitledto______anyone’smovementsattheirwill.
Writingkeepsusintouchwithotherpeople.Wewritetocommunicatewithrelativesandfriends.Wewriteto【B1】______ourfamily
Wealwaysconvinceourselvesthatlifewillbebetterafterwegetmarried,haveababy,thananother.Thenwearefrustratedth
随机试题
同一生产厂家、同一等级、同一品种、同一批号且连续进场的散装水泥,进场复试取样的批次最大不超过()t。
某厂房竣工总造价为4000万元,由于使用了关联方施工,其造价比正常造价低1200万元,该竣工造价包括了施工中因设计变更产生的拆除和设施处置损失100万元。该厂房在竣工时的重置成本应当为()。
心包填塞
消化性溃疡病人饮食护理错误的一项是()
强制拍卖的主体为买受人和拍卖人。()
下列关于投资组合保险策略公式K=m×(V-F)的描述正确的是( )。
企业购建固定资产过程中发生正常中断但时间较长,在此期间发生的借款费用应当计入()。
《与台湾关系法》(美国)
在标准ASCII编码表中,数字码、小写英文字母和大写英文字母的前后次序是()。
34.We’llgototheGreatWallifit______thisWeekend.
最新回复
(
0
)