首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
admin
2013-10-20
65
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
(8)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
rather than
解析
转载请注明原文地址:https://kaotiyun.com/show/zec7777K
0
大学英语四级
相关试题推荐
Manypeoplethroughouttheworldareworriedabouttheircomputers.Theyfearthemachineshavebeen【B1】______byavirus.Aviru
Educatinggirlsquitepossiblyyieldsahigherrateofreturnthananyotherinvestmentavailableinthedevelopingworld.Women
Languagebarrierspresentavarietyofchallengesforchildrenofanyage.InHoustonalone,bilingualeducationprogramshave
A、Rightnow.B、Thisevening.C、Thisafternoon.D、Tomorrowmorning.BWhenwillSusanpreparethetalk?
Therearetwofactorswhichdetermineanindividual’sintelligence.Thefirstisthe【B1】______ofbrainheisbornwith.Humanbr
A、Theyhiredsomeonetostayintheirhome.B、Theylefttheirpetswithneighbors.C、Theyrentedtheirhousetoastudent.D、The
TheFrenchpolicearelegallyentitledto______anyone’smovementsattheirwill.
Writingkeepsusintouchwithotherpeople.Wewritetocommunicatewithrelativesandfriends.Wewriteto【B1】______ourfamily
A、560-1288.B、560-1828.C、560-2187.D、560-1287.D数字细节题。四个选项都是表示数字的词。女士询问男士的电话号码和传真号码,男士告诉了她,女士又重复了一次。注意听清问题问的是phonenumber,而不是f
TheInnerClockThatRulesOurLivesGuesswhattimeitis---withoutlookingatyourwatch!Thechancesareyouwillberigh
随机试题
膜性肾病的肾小球基本病变特征是
A.发病率B.患病率C.某病死亡率D.某病病死率E.生存率
对建设单位未依法报送有关竣工验收资料所应承担的法律责任,按照第六十七条的规定,包括()。
外汇汇率上升,进口企业证券价格上升。( )
当劳动力供给曲线不变,而劳动力需求曲线右移时,则()。
年末,完成财政补助收支结转后,按照有关规定将符合财政补助结余性质的项目余额转入财政补助结余。()
简述课外活动的意义。
有一段阶梯,如果每步跨4级,最后会剩下2级,如果每步跨5级,最后则会剩下1级。已知这段阶梯的级数可以被3整除,则这段阶梯共有()级。
古人云:“马长于日行千里,猫长于潜伏捕鼠,雄鸡长于报晓司晨,若猫司晨,鸡行路,马捕鼠,则长皆失。”这说明
TheAmericanConstitutionwaswrittenforpeoplethatareabletogovernthemselves.JohnAdamswrote,"OurConstitutionwasmad
最新回复
(
0
)