Rees Hall—Two Star Guesthouse Thank you for choosing to stay at Rees Hall. Please take the time to read the following to enj

admin2018-05-03  41

问题                       Rees Hall—Two Star Guesthouse
    Thank you for choosing to stay at Rees Hall. Please take the time to read the following to enjoy a better stay.
BUILDING SECURITY(安全)
    The white card will gain your entry into the building through the card reader on the inner wall next to the office window. We ask that you report any loss or damage to this card to us immediately.
    We ask that you do not leave any bags/boxes unattended.
    Please make sure you lock your room door with the key when leaving your room.
FIRE SAFETY
    Please familiarize yourself with the nearest fire exit(出口).
    When the fire alarm is on, you must leave the building immediately and go to the gathering point outside the building, opposite Rees Hall on Southsea Common. DO NOT stop to collect personal belongings or re-enter the building until permission is given.
    Fire drills are carried out every Tuesday between 10:00 and 10:15 am.
SMOKING REGULATIONS
    For the convenience & comfort of all guests, smoking is not allowed within the building and at the front of the building. We are able to offer an area for smoking in the courtyard.
CHECKOUT
    On the day of your leave, you must check out of your room by 10:00 am.
    Storage of luggage after this time may be arranged through the front desk.
    Failure to leave your room by 10:00 am will result in one extra day’s charge.
QUESTIONNAIRES(问卷)
    The management team at Rees Hall is always looking to improve customer service levels, and we would be grateful if you would spend a few moments completing the questionnaire in your room and hand it to the front desk on your leave.
For what purpose is the questionnaire used?

选项 A、To organize a prize-giving activity.
B、To express one’ s thankfulness.
C、To ask for more information.
D、To make the service better.

答案D

解析 细节题。题干意为:“问卷用于做什么?”从文章最后一段“to improve customer service level...”可知,问卷调查的目的是不断提高服务水平,所以正确答案足D。
转载请注明原文地址:https://kaotiyun.com/show/zgrd777K
0

最新回复(0)