I think we’ll begin now. First I’d like to welcome you all and thank you for your coming, especially at such short notice. I kno

I think we’ll begin now. First I’d like to welcome you all and thank you for your coming, especially at such short notice. I know you are all very busy and it’s difficult to take time away from your (11) daily tasks for meetings.
    As you can see on the agenda, today we will focus on the upcoming (12) tourist season. First we’ll discuss the groups that will be coming in from Germany. After that, we’ll discuss the North American Tours, (13) followed by the Asian tours. If time (14) permits, we will also discuss the Australian tours which are booked for early September. Finally, I’m going to request some feedback from all of you (15) concerning last year’s tours and where you think we can improve.