A、She likes travelling and meeting various kinds of people. B、She enjoys the process of helping others. C、She has gotten a quali

M: It says here that you graduated from University of Pennsylvania with a major in philosophy.
    W: Right. (1) Then you may think I am not fit for this job according to my educational background. But (2)I want to be a tour guide very much because I like travelling and meeting various kinds of people. So I took an evening course at the Tourism School after graduation and I have gotten a qualification certificate.
    M: What do you think are the responsibilities of a tour guide?
    W: (3) A tour guide must be responsible for arranging and coordinating tour activities, and offering services of transportation, accommodation, sightseeing, shopping and entertainment.
    M: Then I want to ask you some Questions about emergencies. If there is an accident—for example a tourist falls ill—what would you do?
    W: I think I will call the office to send someone to meet us, and escort that person to the nearest hospital without interrupting our trip.
    M: If one of them forgot a camera in a restaurant, would you let the tourist bus go back?
    W: In fact, prior to their boarding the bus and their getting off the bus, I will make an announcement to remind them that they should check their belongings.
    M: (4) Well, it seems that you have all the practical experience to handle these cases. Is there anything you want to ask about?
    W: I’d like to be an overseas tour guide someday. Would there ever be any chance of that?
    M: Certainly. But in a few years, after you learn more about our business, you may go overseas with a tour group.
    Questions 1 to 4 are based on the conversation you have just heard.
    1. Why does the man refer to the woman’s education?
    2. Why does the woman want to be a tour guide?
    3. Which of the following is the responsibility of a tour guide?
    4. Why does the man ask Questions about emergency coping?