首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the fir
admin
2015-02-09
35
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights.
【B4】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
assuming
解析
转载请注明原文地址:https://kaotiyun.com/show/1Oq7777K
0
大学英语四级
相关试题推荐
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
A、Hesufferedfrommentalillness.B、HeboughtTheWashingtonPost.C、Heturnedafailingnewspaperintoasuccess.D、Hewasonc
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1】______themanufacturer’sclaimforit,thefirstst
随机试题
简述国际市场人员推销的主要特点。
A.卡铂B.环磷酰胺C.长春新碱D.阿霉素属于抗生素类抗癌药物的是
A.肾B.膀胱C.肾与膀胱D.三焦癃闭的基本病理变化为哪个脏或(和)腑的气化功能失调
医院感染最重要的传染源是
患者,男,30岁。3个月来出现午后低热、盗汗、乏力、消瘦、食欲缺乏,近1周高热、咳嗽、咳痰,痰中带血。痰结核分支杆菌阳性。应用链霉素抗结核治疗。链霉素长期应用可出现的不良反应是
施工时因故停浆,应将搅拌头下沉至停浆点以下()m处,待恢复供浆时,再喷浆搅拌提升。若停浆超过3h,应拆输浆管路,并加以清洗。
在进行“信息校长”研究的过程中,小张从所掌握资料的参考文献中找到了“信息技术课程的诞生”这篇硕士论文。这种方法是
某项目计划2008年12月5日开始进入首批交付的产品测试工作,估算工作量为8(人)×10(天),误差为2天,则以下(26)理解正确(天指工作日)。
WhatkindofoverviewdoesthebookintendtogiveaboutAmericansociety?
Masstourismisaformoftourismthatinvolvestensofthousandsofpeoplegoingtothesameresortoftenatthesametimeofa
最新回复
(
0
)