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  3. Task Sheet for Candidate A Task Sheet 1 A: Business communication: the importance of communication in business B: Customer rela

Task Sheet for Candidate A Task Sheet 1 A: Business communication: the importance of communication in business B: Customer rela

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问题 Task Sheet for Candidate A
Task Sheet 1
A: Business communication: the importance of communication in business
B: Customer relations: how to set up an effective customer services system
C: Advertising: how to advertise a new product effectively
Task Sheet for Candidate B
Task Sheet 2
A: Recruitment: how to ensure that job advertisements attract appropriate applicants
B: Staff management: the importance of assessing staff performance effectively
C: Career planning: the possible steps in career planning
选项
答案Interviewer: Now, I will give each of you three topics. You will have to choose one from them, prepare for it in one minute and talk about it for one minute. OK? Here are your topics. You can make notes if you wish. (One minute later) All right. Xie Hui, which topic have you chosen? Xie Hui: I’ve chosen A. Business communication Interviewer: OK. You have one minute to talk. Tao Sha and I will listen to you. Tao Sha, after Xie Hui’s talk, you have to ask him a question. Now, Xie Hui, you may start. I’ll stop you at the end of one minute. Xie Hui: Business communication is indeed very important to a company. It’s a quality issue. The quality of the entire organization is reflected in the quality of its communications. It’s also an issue of function. Communication is an essential function, just as sales are essential. Communication makes sales possible. People must communicate to plan products, coordinate manufacturing and delivery, persuade customers to buy. and bill them for the sale. Indeed, for many businesses, the "product" is information or service rather than something tangible. And information and services are created and delivered by communication. In every organization, communication is the way people get their points across and get work done. Interviewer; Thank you. Now, Tao Sha, what is the question you’d like to ask Xie Hui? Tao Sha: Xie Hui, what forms does business communication normally take? Xie Hui: Well, there’s face-to-face communication, or phone conversations, informal meetings, e-mail messages, letters, memos, and reports, which are called verbal communication. There’s also non-verbal communication like pictures, computer graphics, and company logos. Interviewer: OK. Now, Tao Sha, it’s your turn. Which topic have you chosen, please? Tao Sha: I’ve chosen C. Career planning. Interviewer: OK. You have one minute to talk. Xie Hui and I will listen to you. Xie Hui, after Tao Sha’s talk, you have to ask her a question. Now, Tao Sha, you may start. I’ll stop you at the end of one minute. Tao Sha: I think there’re generally four steps in career planning. First, you have to gather information about yourself to assist in making a decision about a career. You should develop an understanding of self including values, interests, aptitudes, abilities, personal traits, and desired life style. Second, you should investigate the world of work in greater depth, narrow a general occupational direction into a specific one through an informed decision making process. Third, you should evaluate occupational choices and gain practical experience through internships, cooperative education, relevant summer employment, volunteer work and campus activities. At last, you should prepare for and begin conducting a job search, or apply to graduate or professional schools. Interviewer: Thank you. Now, Xie Hui, what is the question you’d like to ask Tao Sha? Xie Hui: Do you think career planning is important? Tao Sha: Yes. You know, people might, by luck or chance, find a good job without much planning, but a careful planning generally gives you an advantage over your potential rivals in a job hunt. Interviewer: Thank you.
解析
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