首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,wh
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,wh
admin
2014-02-20
76
问题
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,who are talking about the importance of case studies for staff train-ing.
• For each question 23-30,mark one letter A,B or C for the correct answer.
• You will hear the recording twice.
Which of the following is NOT true about the narratives in case studies?
F:Good morning,nice to meet you.Please take a seat.
M:Thank you.
F:So,you’re the Training Manager of Anderson,am I right?Give me some background of the company—so I get a general picture.
M:Joseph Anderson founded the company nearly twenty years ago,and he ran it for a long time.Our businesses had been doing fine,but now with the intense competition in the field,we are actually going downwards.The biggest problem now is to improve the efficiency among various chain shops,I mean,retaining our control without affecting each store’s autonomy。Mr.Anderson intends to organize a training programme for all the shop owners.so here I am.
F:What kind of training programme do you intend to have?
M:I was thinking of something like communication strategies,ways to improve your efficiency,etc.An-yway,there should be no worries about the training resources,as we do have plenty of them.But then I wonder about the appropriate method for the delivery.
F:In this case,I would recommend the‘case study’,which I thought wouldn’t be an unfamiliar term to you,right?
M:Yes,I know,but not so much.Could you tell me more in detail?
F:OK.Case studies are particularly useful in depicting a holistic portrayal of a client’s experiences and results regarding a programme.For example,to evaluate the effectiveness of a programme’s processes,evaluators might develop case studies on its successes and failures.They are used to organizing a wide range of information about a case and then analyzing the contents.A case can be individuals,programmes,or any unit,depending on what the programme evaluators want to examine through indepth analysis and comparison.
M:I see,it sounds very applicable.But how could we develop a case study that is tailored to our company’s needs?
F:OK,there’re normally five steps.I’ll go through them one by one.
M:All right,please go ahead.
F:The first step is about the data collection.You must make sure that all necessary data is gathered-first-hand would be preferred,but second-hand is also OK。For example,if the study is to highlight a programme’s failure with a client,data would be collected about the programme,its processes and the client.Data could result from a combination of methods,including documentation(applications,histories,records,etc.),questionnaires,interviews and observation.
M:Yes.
F:And then the data is organized into an approach to highlight the focus of the study.In our example,data in the case would be organized in a chronological order to portray how the client got into the pro-gramme,went through it and did not receive effective services.
M:So that should be the second step.What’s next?
F:You’re right.The third step concerns the development of a case study narrative.The narrative is a highly readable story that integrates and summarizes key information around the focus of the case study.The narrative should be complete to the extent that even an outside reader could understand what happened regarding the case.
M:Ok,please go on.
F:The narrative might be then validated by reviews from programme participants.For example,the cli-ent for whom the programme failed,would read the narrative to ensure it fully depicted his or her ex-perience and results.
M:Indeed,and I guess that’s step four?
F:Exactly.Then comes our final step in the case study.The case studies might be cross-compared to isolate any themes or pattems.For example,various case studies about programme failures might be compared to notice commonalities in these clients’experiences and how they went through the programme.
M:OK,that’s a very detailed illustration of the case study method.I wonder if you have any real life examples?
F:Sure.Here is a sample of a case study report.The evaluation includes focus on the programme’s process,outcomes and facilitation.You could take it away for reference.
M:Thank you very much.But is there any other material that could be used?
F:Yes,there are some more templates down there in our archive.I don’t think you could borrow the o-riginal copies but it’s OK if you make some photocopies.There are also more reference materials on-line.You could google the relevant documents.
M:Thanks very much for the advice.
F:My pleasure.Now,are there any other details that you’d like to know…(voice fades away)
选项
A、The narrative is a story that integrates and summarizes key information around the focus of the case study.
B、The narrative should be complete.but it doesn’t really matter if an outside reader fails to un-derstand what happened regarding the case。
C、The narrative could be validated by reviews from programme participants.
答案
B
解析
本题也是反向选择题,题干中出现了“NOT”,考查的是考生对于案例分析中的叙述部分。在材料中,提到了叙述部分可以被看做是个完整的故事,因此可以排除A项;也谈到了在完成后可以参考参加者的意见或者建议,故排除选项C;至于选项B,材料中是这样表达的“…even an outside reader could understand what happened regarding the case.”也就是说,叙述必须通俗易懂,让外行也能明白,恰好与选项B的表达相反,因此选择B。
转载请注明原文地址:https://kaotiyun.com/show/44Od777K
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
A、 B、 C、 A所给出的问题询问信件是否已经寄出。因此以“sent”作为回答的选项(A)显然是正确答案。注意提问中的letter与选项(C)中的little发音上有些相似,不要混淆。
Whoismostlikelytalking?
A、 B、 C、 D、 AThepeoplearelookingatpaintingsinanartgallery.Choice(B)usestheassociatedwo
A、 B、 C、 D、 A通过图片中人们在公园里休息或行走的情景,可以联想到park,bench.people,sitrelax,walk等几个单词。应注意(B)选项中的indoors(室内)和(C)选项中的
A、 B、 C、 D、 C图片中桥横跨在江面上,人们在船上划桨,由此可以联想到river,water,bridge,boat,people,oar,row等几个单词。(A)选项中的pickup是指接送。人们
Whatisgiventothelistener?
A、 B、 C、 CBecauseusuallystatesareasonthatanswersawhyquestion.Choice(A)usesshirtbutdoesnota
Lookatthegraphic.Whatcolorpaintwillthewomanmostlikelychoose?
(Thecandidatechoosesonetopicandspeaksaboutitforoneminute.)A.MarketResearch:theimportanceofdoingmarketresearc
随机试题
关于暗龙骨吊顶工程纸面石膏板安装要求的说法,正确的有()。
心脏彩超能明确诊断的心脏病有
早产儿,生后4天,反应差,喂养困难,哭声异常,肌张力低,经补充葡萄糖后上述症状消失。该患儿最可能的诊断是
(2008年)张某有祖传的玉雕一尊,委托德龙拍卖公司进行拍卖,最终被一家文化公司以140万元的价格买到。对此,下列表述正确的是:()
根据我国《证券法》的规定,操纵市场的行为不包括( )。
下列关于仲裁审理的表述中,符合仲裁法律制度规定的有()。
甲乙丙三人一起参加了物理和化学两门考试。三个人中,只有一个在考试中发挥正常。考试前,甲说:“如果我在考试中发挥不正常,我将不能通过物理考试,如果我在考试中发挥正常,我将能通过化学考试。”乙说:“如果我在考试中发挥不正常,我将不能通过化学考试。如果我在考试中
李明、王冰、马云三位股民对A股和B股分别做了如下预测:
其高铁线路设有“东沟”“西山”“南镇”“北阳”“中丘”5座高铁站。该线路有甲、乙、丙、丁、戊5趟车运行。这5座高铁站中,每站恰好有3趟车停靠,且甲车和乙车停靠的站均不相同,已知:(1)若乙车或丙车至少有一车在“北阳”停靠,则它们均在“东沟”停靠。(2)
有几个盲人,从来没有见过大象,不知道大象长得什么样,他们就决定去摸摸大象。第一个人摸到了鼻子,他说:“大象像一条弯弯的管子。”第二个人摸到了尾巴,他说:“大象像个细细的棍子。”第三个人摸到了身体,他说:“大象像一堵墙。”第四个人摸到了腿,他说:“大象像一根
最新回复
(
0
)