首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,wh
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,wh
admin
2014-02-20
98
问题
• You will hear part of a conversation between a management consultant and a Training Manager of Anderson,a chain supermarket,who are talking about the importance of case studies for staff train-ing.
• For each question 23-30,mark one letter A,B or C for the correct answer.
• You will hear the recording twice.
Which of the following is NOT true about the narratives in case studies?
F:Good morning,nice to meet you.Please take a seat.
M:Thank you.
F:So,you’re the Training Manager of Anderson,am I right?Give me some background of the company—so I get a general picture.
M:Joseph Anderson founded the company nearly twenty years ago,and he ran it for a long time.Our businesses had been doing fine,but now with the intense competition in the field,we are actually going downwards.The biggest problem now is to improve the efficiency among various chain shops,I mean,retaining our control without affecting each store’s autonomy。Mr.Anderson intends to organize a training programme for all the shop owners.so here I am.
F:What kind of training programme do you intend to have?
M:I was thinking of something like communication strategies,ways to improve your efficiency,etc.An-yway,there should be no worries about the training resources,as we do have plenty of them.But then I wonder about the appropriate method for the delivery.
F:In this case,I would recommend the‘case study’,which I thought wouldn’t be an unfamiliar term to you,right?
M:Yes,I know,but not so much.Could you tell me more in detail?
F:OK.Case studies are particularly useful in depicting a holistic portrayal of a client’s experiences and results regarding a programme.For example,to evaluate the effectiveness of a programme’s processes,evaluators might develop case studies on its successes and failures.They are used to organizing a wide range of information about a case and then analyzing the contents.A case can be individuals,programmes,or any unit,depending on what the programme evaluators want to examine through indepth analysis and comparison.
M:I see,it sounds very applicable.But how could we develop a case study that is tailored to our company’s needs?
F:OK,there’re normally five steps.I’ll go through them one by one.
M:All right,please go ahead.
F:The first step is about the data collection.You must make sure that all necessary data is gathered-first-hand would be preferred,but second-hand is also OK。For example,if the study is to highlight a programme’s failure with a client,data would be collected about the programme,its processes and the client.Data could result from a combination of methods,including documentation(applications,histories,records,etc.),questionnaires,interviews and observation.
M:Yes.
F:And then the data is organized into an approach to highlight the focus of the study.In our example,data in the case would be organized in a chronological order to portray how the client got into the pro-gramme,went through it and did not receive effective services.
M:So that should be the second step.What’s next?
F:You’re right.The third step concerns the development of a case study narrative.The narrative is a highly readable story that integrates and summarizes key information around the focus of the case study.The narrative should be complete to the extent that even an outside reader could understand what happened regarding the case.
M:Ok,please go on.
F:The narrative might be then validated by reviews from programme participants.For example,the cli-ent for whom the programme failed,would read the narrative to ensure it fully depicted his or her ex-perience and results.
M:Indeed,and I guess that’s step four?
F:Exactly.Then comes our final step in the case study.The case studies might be cross-compared to isolate any themes or pattems.For example,various case studies about programme failures might be compared to notice commonalities in these clients’experiences and how they went through the programme.
M:OK,that’s a very detailed illustration of the case study method.I wonder if you have any real life examples?
F:Sure.Here is a sample of a case study report.The evaluation includes focus on the programme’s process,outcomes and facilitation.You could take it away for reference.
M:Thank you very much.But is there any other material that could be used?
F:Yes,there are some more templates down there in our archive.I don’t think you could borrow the o-riginal copies but it’s OK if you make some photocopies.There are also more reference materials on-line.You could google the relevant documents.
M:Thanks very much for the advice.
F:My pleasure.Now,are there any other details that you’d like to know…(voice fades away)
选项
A、The narrative is a story that integrates and summarizes key information around the focus of the case study.
B、The narrative should be complete.but it doesn’t really matter if an outside reader fails to un-derstand what happened regarding the case。
C、The narrative could be validated by reviews from programme participants.
答案
B
解析
本题也是反向选择题,题干中出现了“NOT”,考查的是考生对于案例分析中的叙述部分。在材料中,提到了叙述部分可以被看做是个完整的故事,因此可以排除A项;也谈到了在完成后可以参考参加者的意见或者建议,故排除选项C;至于选项B,材料中是这样表达的“…even an outside reader could understand what happened regarding the case.”也就是说,叙述必须通俗易懂,让外行也能明白,恰好与选项B的表达相反,因此选择B。
转载请注明原文地址:https://kaotiyun.com/show/44Od777K
本试题收录于:
BEC高级听力题库BEC商务英语分类
0
BEC高级听力
BEC商务英语
相关试题推荐
Whatdoesthespeakerhopethelistenerswilldo?
Wheremightthisconversationbeheard?
Wheredoesthisconversationtakeplace?
Wheredoesthisconversationtakeplace?
WhatisMaryTroger’sjobatYakoCorporation?
Whoismostlikelytalking?
Whomostlikelyislisteningtothistalk?
Whatkindofpeopleareattendingtheseminar?
A、 B、 C、 AYes,yourwifecalledanswerstheyes/noquestiondoIhaveanymessages.Choice(B)confusesthesim
A、 B、 C、 D、 BAtrainispullingoutofastation.Choice(A)isincorrectbecausethetraintracksarecur
随机试题
党的群众路线教育实践活动的主要任务是反对“四风”,即反对()、形式主义、官僚主义及享乐主义。
患者,女,29岁。孕3产0,妊娠34周。第一胎人工流产,第二胎为脊柱裂畸形,于妊娠24周时引产。此次妊娠早期无异常情况。妊娠32周时B超检查提示:羊水偏多,胎儿大于妊娠月份,未见明显畸形。孕妇体型肥胖,有多饮、多尿、多食史。可能的诊断是
A.亲密距离B.个人距离C.工作距离D.公众距离E.社会距离护士为患者查体时应采用
建筑工程文件归档包括()检验批质量验收记录。
居住区的配建设施标准与下列哪些项因素相关?
如果一个企业属于SWOT矩阵的第二象限,那么该企业宜采取的战略是()。
石榴:火红
天才与对称[法]雨果天才与凡人的不同之处,在于所有的天才都具有双重性,恰如意大利哲学家杰洛墨,卡尔当所说,红宝石与水晶玻璃之别,就在于红宝石具有双重折射。天才与红宝石一样,都有着双重反光,双重折射。在精神与物质领域,此种现象彼此。相同。我不知红宝石这种
窗体上有一个名称为List1的列表框,一个名称为Text1的文本框,一个名称为Labe11、Caption属性为"Sum"的标签,一个名称为Command1、标题为“计算”的命令按钮。程序运行后,将把1~100之间能够被7整除的数添加到列表框中。如果单击
将E-R图转换为关系模型时,实体和联系都可以表示为()。
最新回复
(
0
)