What institution does the woman most probably work in?

W: ILC. May I help you?
M: Yes. I’m calling to find out more information about your program. For example, what kind of courses do you offer?
W: We provide courses ranging from basic communication courses to content-based classes such as Computer Literacy, Intercultural Communication, and Business English.
M: Great. What are your application deadlines for the next semester?
W: Well, we ask applicants to apply no later than two months before the semester begins. [Uh-hum] This gives us time to process the application and issue the student’s 1-20.
M: An I-20?
W: Oh, an I-20 is a form that indicates that we are giving permission for the student to study in our program, and then the student takes this form to the U.S. embassy in his or her home country to apply for the F-1 student visa.
M: Alright. What is the tuition for a full-time student?
W: It’s two thousand thirty dollars.
M: And how does one apply?
W: Well, we can send you an application and you can mail it back to us, or you can fill out our application that’s on our Web site.
M: Great. Thank you for your help.