PH Processing Staff Performance Statistics — November You should all now be able to log Into your online portal to view your mon

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问题             PH Processing Staff Performance Statistics — November
You should all now be able to log Into your online portal to view your monthly performance stats for the November processing cycle. These statistics show the average number of forms you processed per hour over the last month. We have also been able to plot these onto a graph, which is available to view. As a reminder, you should all be aiming to hit the target output for your stream as well as achieving a keying accuracy of 99% and above. You should all have been given your rankings so you know how well you are performing compared with your colleagues.
As a new incentive, we will be giving bonus prizes to the top three performers each month. The employee with the best keying average for November will receive a free parking permit for a full week, the person in second will be awarded a day’s holiday, and the staff member who comes third will receive a $20 cash bonus. November’s top performers should have received an e-mail informing them of how to collect their prizes. This initiative will run for the next two months and will hopefully improve the performance of the team as a whole to meet the heavy demands of the Christmas period. Keep up the good work!
Matt Jarvis
Head of Communications

From: Thomas Ward
To: Matt Jarvis
Date: December 4
Subject: Staff Performance Rankings
Dear Matt,
I logged onto the staff portal to look at my statistics and discovered my November performance in digit confirmation made me eligible for a prize. However, I have not received an e-mail about this, nor has my annual leave balance been updated. I was wondering if you could help with this issue.
Additionally, I have been asked to help out with a different processing stream next month, and I am slightly concerned that I will not be able to hit the 1, 800 hourly output target. This is especially worrying since we are entering the busiest period for the company, so I wonder if I will be able to receive any further support with this.
Many thanks,
Thomas Ward
What was Mr. Ward’s actual hourly average for November?

选项 A、103
B、92
C、87
D、85

答案B

解析 第一个文本公告的第二段“the person in second will be awarded a day’s holiday”说,11月第二名的人将获得一天的休假。另外,Ward写的电子邮件的开始部分说,“I logged onto the staff portal to look at my statistics and discovered my November performance in digit confirmation made me eligible for a prize.”尽管digit confirmation部门11月的业绩取得了获得奖励的资格,年度休假还没有更新。综合这些可知,Ward 11月在digit confirmation部门取得第二名、获得一天休假奖励,在第二个文本职员顺序表确认第2名可知是92,因此正确答案是(B)。
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