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Once used largely in law enforcement, bodyworn cameras, or bodycams, have become de rigueur for employees who meet the public at
Once used largely in law enforcement, bodyworn cameras, or bodycams, have become de rigueur for employees who meet the public at
admin
2022-12-09
142
问题
Once used largely in law enforcement, bodyworn cameras, or bodycams, have become de rigueur for employees who meet the public at their worst. Now they are coming to retail, where abuse by customers was rising before the pandemic and escalated during lockdowns. According to Usdaw, a shopworkers’ union, 90% of workers were verbally abused in 2021 and 65% were threatened with violence, up from 68% and 43%, respectively, in 2019. Customers got angry when shop workers enforced mask mandates, social distancing or limits on purchases of toilet paper.
In law enforcement, bodycams protect police from spurious complaints and citizens from abusive officers. In retail, they are largely a deterrent. Threatening to turn one on is often enough to calm an irate customer, says Claire, who used to work as a store manager.
Fans of bodycams brush away privacy concerns. Claire says she threatened to turn hers on pretty much daily during the pandemic, but rarely actually needed to do so. And Britain is already rife with surveillance, having been an early and enthusiastic adopter of CCTV.
But critics say bodycams are more invasive than CCTV. The camera is closer and the image resolution higher. Bodycams record audio, unlike most CCTV. Companies could use them to monitor staff. They could dip into footage for marketing analytics, or an employee might share footage of a celebrity customer—both privacy violations, says Robin Hopkins of llkbw Chambers, which specializes in commercial law. Abuse of retail staff is a pressing problem, says Sarah Gold of Projects by IF, a data firm. But increasing surveillance, and allowing private firms to hold the data, is a high price for customers to pay.
Privacy fans may be fighting a losing battle. In 2020 Omdia, a retail pricing company, put the global market for bodycams at $540m, with four-fifths accounted for by law enforcement. By 2024 it expects the market to have grown to $700m, and law enforcement’s share to have fallen to half. Most customers are large retail chains—bodycams are pricey, at £200 — 800 ($260—1,050) each, depending on features, with data storage on top. That is prohibitive for most small retailers, says Andrew Goodacre of the British Independent Retailers Association.
Pandemic restrictions are now being lifted. But companies are emphasising employee well-being more than before COVID-19 hit, says Marc Curtis of Fujitsu, an electronics group that sells bodycams for law enforcement and is eyeing the retail sector. Retailers are struggling to lure workers back to the storefront, with Brexit-induced labour shortages an added complication. Bodycams may be an invasion of customers’ privacy—but the trade-offs have tilted in shop workers’ favour.
According to Andrew Goodacre, small retailers________.
选项
A、are the main customers of bodycam makers
B、prohibit the use of bodycams in their stores
C、cannot afford the installation of bodycams
D、need more data storage than large retailers
答案
C
解析
细节题。根据题干中的Andrew Goodacre可定位至第五段。最后两句说bodycams are pricey (随身摄录机价格昂贵)和That is prohibitive for most small retailers(这令大多数小零售商望而却步)。C项为原文的同义改写,故正确。A项属于是非混淆,大型零售商才是随身摄录机的主要客户,而非小型零售商,故排除。B项属于无中生有,虽然最后一句提到prohibitive,与本项的prohibit是同根词,但prohibitive在原文的意思是“高昂得令人难以承受的;贵得买不起的”,和本项意思不相关,故排除该选项。D项属于无中生有,原文未提到小零售商是否比大零售商需要更多的数据存储空间,故排除。故本题答案为C。
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0
考研英语二
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