What’s the flight number? How long will the order take to arrive?

F: Hello, I’m calling about the group of visitors from Spain.
M: Oh, yes, what’s the detail?
F: Well, they are arriving on 5 September on flight CA 356, ... so that’s about 5:30 in the afternoon.
M: Do you want me to arrange the hotel for them?
F: That would be nice. I’ll e-mail the names of the visitors.

F: When are those samples arriving?
M: Well, they sent them on Monday and it normally takes 4 working days.
F: But Thursday was a bank holiday.
M: Yes, so they should be here on Friday then.