2. 外语
  3. In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which

In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which

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问题   In this part of the test, you are given a discussion topic. You have 30 seconds to look at the task prompt, an example of which is below, and then about three minutes to discuss the topic with your partner. After that, the examiner will ask you more questions related to the topic.
   For two candiates
   Customer Involvement
   Your company has decided to try to increase customer involvement in the range and quality of its products. You have been asked to consider how this could be done.
   Discuss, and decide together:
   •how customers’ opinion of products can be obtained most effectively
   •what use a company should make of information provided by customers.
   For three candidates
   Employee of the Year Award
   Your company has decided to introduce an Employee of the Year Award. You have been given the task of organising this scheme. Discuss, and decide together.
   •what criteria should be used to select the winner
   •which people inside and outside the company should be asked to help choose the winner
   •what kinds of rewards would be most suitable for the winner.
选项
答案
解析     For Two Candidates
Customer Involvement
   ?how customers’ opinion of products can be obtained most effectively
   To set up a specific channel for customers to pose up their suggestions, for example, email address or telephone; to set up a customer team, to evaluate their suggestions and recommendations, and put it into use.
  ?what use a company should make of information provided by customers
  It’s better to evaluate the feasibility of suggestions and information provided by customers. If it is feasible, it could be put into use in a small scale for experiment. If it is successful, then it could be used in a large scale.
   For Three Candidates
Employee of the Year Award
  ?what criteria should be used to select the winner Professional skills, improvement in one’s position, and relations among staff could be criteria for the award.
  ?which people inside and outside the company should be asked to help choose the winner It’s better to invite managers from all levels within the company, as well as customer representatives, for it will make them feel involved in the company.
   ?what kinds of rewards would be most suitable for the winner
   One-week holiday with family sponsored by company, and two-month training opportunity could be best.
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