首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
The biggest problem with the computer is that ______. When dealing with complaints, she would like to ______.
The biggest problem with the computer is that ______. When dealing with complaints, she would like to ______.
admin
2010-07-07
111
问题
The biggest problem with the computer is that ______.
When dealing with complaints, she would like to ______.
A: Come in Sharon and take a seat.
B: Thanks.
A: So, where do we start? Should we begin with a look at last year and then go on from there?
B: Fine
A: So, how do you feel you’ve done in your first full year with the company?
B: Overall, I think I’ve done quite well. I feel quite confident now about what I do.
A: And are you happy with your duties?
B: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and I don’t mind answering the phone and preparing invoices. Sometimes it’s a bit boring typing long price lists, but then everyone has to do it.
A: That’s true Does anything make your job difficult?
B: The computer. To begin with, I was slow because I didn’t know the program, but now I get annoyed when the computer just stops working for no reason. I often sit looking at the monitor for minutes, not sure whether it is still working or not. I think the network is too old for our software and we need some new machines.
A: But apart from the computer, is there anything else you would like to change?
B: Erm, let me see. rd like the authority to issue credit notes without having to ask you first. You’re often away on business and sometimes customers ring up with a complaint. And if we can’t contact you, then we can’t deal with the complaint properly. It’s a bit embarrassing at times.
A: Yes, but some of our customers always find something wrong and try and get a credit note with every order. You can’t believe everything they say, you know. What about your objectives for the future?
B: Well, I need to get to know the customers a bit better and maybe try to make fewer mistakes. But I think the most important thing is to increase my product knowledge, so I don’t get embarrassed when customers make enquiries.
A: Don’t worry, you’ll learn all that in time. What I’d like to ask you about now is...
选项
A、take more responsibility.
B、pass the customer on to her boss.
C、didn’t care for.
答案
A
解析
关键句:"I’d like the authority to issue credit notes without having to ask you first".
转载请注明原文地址:https://kaotiyun.com/show/GbEO777K
本试题收录于:
BEC初级听力题库BEC商务英语分类
0
BEC初级听力
BEC商务英语
相关试题推荐
•Lookatthenotebelow.•Youwillhearamancallingaboutrepairing.REPAIRSName:(9)_______ExportCompanyTelNumber:(
•Youwillhearthreetelephoneconversationsormessages.•Writeoneortwowordsoranumberinthenumberedspacesontheno
•Lookattheformbelow.•YouwillhearamantelephoningtheFinancialPressInformationServicewithanorder.[*]
Individual-to-groupcommunicationincludes______.Thecredibilitylevelofpublicitytypicallyis______.
•Lookatthenotesbelow.•Youwillhearananswerphonemessageaboutarrangementsforabusinesstrip.ConversationOne•Loo
Thespeakersaysthatthepercentageofbusinessesthatarefamilyrunistopreventproblemsitisimportantto
Youwillhearaconversationbetweenasociologistandaretailer.Theytalkaboutwhatisgoingtoinfluencethelifestyleand
YouwillhearpartofaradiointerviewwithDavidPugh,MarketingDirectoroftheTescosupermarketchain,aboutthecompany’s
ThestrongactionTuesdayintheusuallystodgyoldindustrialgroupssuchassteel,miningandfarmwhenequipmentprompteda
WhendoesthelastflightarriveatCleveland?Howmanypeoplearegoingtobepresentattheparty?
随机试题
男性,36岁。腹部胀大,下肢浮肿半年,加重一个月,近一周少尿。查体:颈静脉无怒张,心率104次/分,腹水征(+),肝脾未触及。尿常规:蛋白(+),红细胞0~1/高倍视野,白细胞0~2/高倍视野,尿蛋白1.8g/24小时(正常3~5g/24h)。血BUN1
案情:张某欲寻找一处瑜珈授课的场所,遂与甲公司于2005年4月12日签订了房屋租赁合同。根据该合同,甲公司将其沿街二层楼房出租给张某,租赁期限为10年,自甲公司交付楼房的次日开始计算。每年租金为10万元,张某于甲公司交付楼房的次日付清第一年的房租,以后每一
对信息的收集、整理、存储、传播和利用等一系列的工作,被称为( )。
利润表是反映企业在一定会计期间的()的财务报表。
某公司拟采用以下几种方式筹资1000万元,其中:发行公司债券筹集资金200万元,该债券3年期,每年付息一次,面值1000元,票面利率为10%,拟以每张990元折价发行;发行优先股筹集资金100万元,股利率为12%,按面值发行,发行价为20元/股;发行普
一般纳税人取得的增值税扣税凭证稽核比对结果相符但未按规定期限申报抵扣,属于发生真实交易且符合规定的客观原因的,经主管税务机关审核,允许纳税人继续申报抵扣其进项税额,其客观原因包括()。
检查库存物品申请表和库存卡,了解各部门和某个人使用物品的情况,这种库存监督的目的是()。
爱默生在散文《圆》中说,人生就是一个个同心圆,永远不要把自己局限在现有的圆圈里。只有不断________自己生命的深度与广度,勇敢尝试和追求不那么“________”的目标,才能超越自己,走向未来。依次填入划横线部分最恰当的一项是(
设直线L过点P(-1,0,4),与平面π:3x-4y+z=10平行,且与直线L0:x+1=y-3=z/2相交,求此直线L的方程.
(16)______(22)______
最新回复
(
0
)