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  3. Three days ago you sent your ID card to your parents through S. F. Express, with the promise of next-day delivery. However, the

Three days ago you sent your ID card to your parents through S. F. Express, with the promise of next-day delivery. However, the

admin2016-01-29  51
问题     Three days ago you sent your ID card to your parents through S. F. Express, with the promise of next-day delivery. However, the promise didn’t count, and your parents received your ID card 2 days later, which made them miss the deadline for medical insurance. Write a letter to the S. F. Express Service Department, giving facts and negative influence they’ve exerted on you.
    You should write about 100 words on the ANSWER SHEET.
    Do not sign your own name. Use "Liu Rui" instead.(10 points)
选项
答案 To whom it may concern, I am writing to inform you that I find your express service is unsatisfactory. Actually, the biggest merit of S. F. Express is the next-day-delivery, yet your working staff didn’t fulfill this promise, which caused me a trouble. My parents needed my ID card to sign a medical insurance for me before August 19. I sent it through S. F. Express on August 17, wishing my parents could receive it before the deadline. However, due to the postponement and irresponsibility of your staff, my parents just received my ID card today! This three-day delay certainly made us miss the deadline for my medical insurance, without which, I should pay all the medical charges myself. I believe the only solution for me is to get certain amount of compensation. I would be very grateful if you could arrange it for me. For your reference, my express number is 590432743238. Sincerely yours, Liu Rui
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