首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your de
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your de
admin
2020-01-13
58
问题
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your department manager about customers’ complaints.
Look at the information below, on which you have already made some handwritten notes.
Then, using all your handwritten notes, write your report.
Write 120-140 words.
选项
答案
Report on Customer Complaints INTRODUCTION This report aims to present the reasons for customer complaints about induction cookers of our company from April to June in 2012. FINDINGS The number of customer complaints we received in April was 260. Then it increased to 370 in May because of the plug leakage of some products. In June, this number reduced because of the recall of those defective products. The reasons for complaints from April to June were analysed as follows: Firstly, the company received complaints for defective products. This situation became better in June. Secondly, some staff has poor maintenance techniques: considering it, our company has planned to train employees next month. Finally, customers complain for bad manners of Customer Hotline staff. In order to solve this problem, regular performance evaluation should be carried out as soon as possible. CONCLUSIONS After analysing the reasons for different customer complaints, many measures have been taken to improve customers’ unsatisfaction.
解析
转载请注明原文地址:https://kaotiyun.com/show/LFsO777K
本试题收录于:
BEC中级写作题库BEC商务英语分类
0
BEC中级写作
BEC商务英语
相关试题推荐
HowtoapproachReadingTestPartFive•ThispartoftheReadingTesttestsyourgrammar.•Readthewholetextquicklytofind
•Readthefollowingextractfromanarticleaboutwhatairlineallianceswilltaketopeopleandthoseairlinecompanies,andth
•Lookatthestatementsbelowandatthefiveextractsfromanarticleaboutonlinerecruitment.•Whicharticle(A,B,C,DorE
•Readthetextbelowaboutafter-saleservice.•Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticallyi
•Readthetextbelowaboutsupplychain.•Inmostofthelines(41-52)thereisoneextraword.Itiseithergrammaticallyin
•Lookatthestatementsbelowandthefivetipsconcerningmarketingontheoppositepage.•Whichtip(A,B,C,DorE)doese
•Readthetextbelowaboutcustomerservice.•Inmostlinesthereisoneunnecessaryword.Itiseithergrammaticallyincorrec
•Lookatthestatementsbelowandatthefiveextractsfromanarticleaboutwhattheyshouldtrytolearnandhoweffectiveorg
•Readthearticlebelowaboutjobenrichment,akindofwaytopromotetheworkefficiencyofacompany.•Choosethecorrectw
•Readthetextbelowaboutamanagementtrainingcourse.•Inmostofthelines41-52thereisoneextraword.Itiseithergra
随机试题
质量保证体系必须有明确的质量目标,确定质量目标的基本依据是()。
某债券票面金额F=100元,票面收益C=8元,每年支付一次利息,2年后还本。请回答以下问题(保留两位数):该债券的名义收益率为()。
基本有机合成原料的“三烯”指的是()。
苏轼《水调歌头》(明月几时有)是中秋抒怀并想念兄弟的词作。()
牛黄的主治证为
管型形成机制中哪项是错误的
胃痛暴作,畏寒喜暖,脘腹得温则痛减,口和不渴,喜热饮,舌苔薄白,脉弦紧。治法是胃痛隐隐,喜温喜按,空腹痛甚,得食痛减,泛吐清水,神疲乏力,大便溏薄,舌淡苔白,脉迟缓。治法是
如何确定储存空间的布局?
论述法律责任的归责原则。
Marysaidshewouldcome______youwenttopickherupat7.
最新回复
(
0
)