首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your de
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your de
admin
2020-01-13
71
问题
You work in the Customer Services Department of an induction cooker company. You have been asked to prepare a report for your department manager about customers’ complaints.
Look at the information below, on which you have already made some handwritten notes.
Then, using all your handwritten notes, write your report.
Write 120-140 words.
选项
答案
Report on Customer Complaints INTRODUCTION This report aims to present the reasons for customer complaints about induction cookers of our company from April to June in 2012. FINDINGS The number of customer complaints we received in April was 260. Then it increased to 370 in May because of the plug leakage of some products. In June, this number reduced because of the recall of those defective products. The reasons for complaints from April to June were analysed as follows: Firstly, the company received complaints for defective products. This situation became better in June. Secondly, some staff has poor maintenance techniques: considering it, our company has planned to train employees next month. Finally, customers complain for bad manners of Customer Hotline staff. In order to solve this problem, regular performance evaluation should be carried out as soon as possible. CONCLUSIONS After analysing the reasons for different customer complaints, many measures have been taken to improve customers’ unsatisfaction.
解析
转载请注明原文地址:https://kaotiyun.com/show/LFsO777K
本试题收录于:
BEC中级写作题库BEC商务英语分类
0
BEC中级写作
BEC商务英语
相关试题推荐
HowtoapproachReadingTestPartSix•ThispartoftheReadingTesttestsyourabilitytoidentifyadditionalorunnecessaryw
HowtoapproachReadingTestPartFive•ThispartoftheReadingTesttestsyourgrammar.•Readthewholetextquicklytofind
•Readthefollowingextractfromanarticleaboutwhatairlineallianceswilltaketopeopleandthoseairlinecompanies,andth
•Readthistexttakenfromanarticleabouthowaneventplannerorganizestheeventsandmanagesdiverseindividualpersonaliti
•Readthetextbelowaboutafter-saleservice.•Inmostofthelines41—52thereisoneextraword.Itiseithergrammaticallyi
•Readthearticleaboutthelimitedcompanyanditsliability.•ForeachQuestion31-40,writeonewordinCAPITALLETTERSonyo
•Lookatthestatementsbelowandthefivetipsconcerningmarketingontheoppositepage.•Whichtip(A,B,C,DorE)doese
•Readtheextractbelowfromtheannualreportofabedmanufacturer.•Inmostofthelines(41-52)thereisoneextraword.I
TheRoleofanHRManagerFundamentally,ahumanresourcemanagerdevelopsacompany’sculture,maintainsbenefitsandpayro
ReadthefollowingarticleaboutCTO(ChiefTechnologyOfficer)andthequestions.Foreachquestion(15-20),markoneletter(
随机试题
当排气压力超过高压压力调定值时,压力控制器动作,造成()。
血液中CO2浓度对呼吸的调节主要是通过
股骨正位摄影条件选择,正确的是
胃十二指肠溃疡急性大出血的护理措施包括
小儿汗证的主要病机是
A、挑选B、筛除C、筛选D、风选E、水选什么是根据药物和杂质的体积大小不同,通过不同规格的筛和罗除去杂质或分档的()。
全脱位的外伤牙进行再植,效果好的是在脱臼后()。
以数以千计的敷彩泥塑造像著称于世,有“塑像”馆之誉的是()。
梅、兰、竹、菊是张老汉的4个女儿。有一次,某客人问起四姐妹的年龄,得到不同的回答。梅说:“兰比竹小。”兰说:“我比梅小。”竹说:“兰不是三姐。”菊说:“我是大姐。”憨厚的张老汉在旁补充到:“大女儿和三女儿撒谎呢,二女儿和小女儿说得对。”据此,按年
HumanCloningTheapplicationsofcloningasweenvisionarenotnightmarishandinhumane,butwillimprovetheoverallqual
最新回复
(
0
)