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  3. In the travel world, fees charged by airlines get the most attention, and for good reason: Fliers forked out $ 22. 6 billion in

In the travel world, fees charged by airlines get the most attention, and for good reason: Fliers forked out $ 22. 6 billion in

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问题     In the travel world, fees charged by airlines get the most attention, and for good reason: Fliers forked out $ 22. 6 billion in airlines fees last year, on top of flight prices that seem to be hiked higher every other month.【F1】Compared to the airlines, hotels in the US are able to fly under the radar, so to speak, as they collectively pull in a "mere" $ 1. 95 billion in fees and surcharges in 2012. But that sum represents an all-time high, and it’ll come on the heels of the record high hit just last year.
    According to a report from the NYU School of Continuing and Professional Studies, the US lodging industry is forecast to collect a record high $ 1.95 billion in fees and surcharges this year.【F2】That’d be a $ 100 million increase over 2011, when the current all-time high of $ 1.85 billion in hotel fees was reached.
    The numbers have nothing to do with state and local taxes, but instead include a spectrum of charges such as "resort fees, early departure fees, early reservation cancellation fees, Internet fees, telephone call surcharges, business center fees(i.e. charges for receiving faxes and sending/receiving overnight packages), room service delivery surcharges, mini-bar restocking fees, and charges for in-room safes," according to the report.【F3】The rise in total fees collected doesn’t appear to be the result of new fees being added by hotels and resorts, but rather due to an increase in the amount charged for existing fees.
    It’s safe to say that hotel guests don’t like any of these fees. But they seem to hate some fees more than others. The idea that you can be charged for checking out early due to an emergency(i.e. , the "early departure fee")can drive some consumers batty.【F4】In a way, it is possible to quantify the degree to which guests are aggravated by another more common fee—the one charged for Wi-Fi. The J. D. Power hotel guest satisfaction study released this past summer offered some numerical evidence that Wi-Fi fees make a hotel stay worse.
    In the study, hotels that charged for Wi-Fi received an average score of 688 on a 1,000-point scale. That’s 76 points lower than hotels that included Wi-Fi for free. What’s especially noteworthy is that most low-end and mid-range hotel brands don’t charge Wi-Fi fees.【F5】The segment that’s most likely to hit guests with these fees is the luxury category—the group you’d expect to include more with the higher price of lodging, and to receive much higher guest satisfaction ratings.
【F5】
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答案最有可能通过这些费用来打击顾客的是那些奢侈范畴的酒店——即那些你期望高昂住宿价格涵盖更多服务，并期望能获得更高顾客满意度的酒店。
解析 这是一个复合句。主句为The segment…is the luxury category．that’s most likely to hitguests with these fees部分作后置定语修饰the segment；破折号后句子作同位语对the luxurycategory作解释说明，其主干为the group you’d expect to include…，and to receive…
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