首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
• Read the text below about customer care. • In most of the lines 41-52 there is one extra word. It is either grammatically inco
admin
2010-01-28
76
问题
• Read the text below about customer care.
• In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
• If a line is correct, write CORRECT on your Answer Sheet.
• If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
41. as well. While our Customer Helpline (charged at local rates) is the
42. first point of contact with when you want to make an enquiry and
43. we receive a huge number of calls from customers - on
44. average, there are 50000 calls a one week. Available 24 hours
45. a day, seven days a week, 365 days a year, our Helpline on advisors
46. aim at to answer 95 per cent of all calls within 15 seconds. There
47. are more than 200 advisors, working in around the clock to
48. provide for this service, backed by a further 80 support staff
49. who do handle any necessary paperwork. Although our target
50. is to reply to letters within 10 working days, NatElectric regularly
51. responds within three to four days, and we are especially proud of the
52. very high standards achieved of our customer relations team.
选项
答案
on
解析
转载请注明原文地址:https://kaotiyun.com/show/QZKd777K
本试题收录于:
BEC高级阅读题库BEC商务英语分类
0
BEC高级阅读
BEC商务英语
相关试题推荐
Whatdidthecustomersrecommend?
Inthispart,theinterlocutorasksquestionstoeachofthecandidatesinturn.Youhavetogiveinformationaboutyourselfand
Inthispartofthetest,youareaskedtogiveashorttalkonabusinesstopic.Youhavetochooseoneofthetopicsfromthe
HowtoapproachListeningTestPartTwo•InthispartoftheListeningTestyoulistentofiveshortmonologues,spokenbyfive
ACertainproductswentoutoffashion.BThepersonislateforthemeeting.CItisdifficulttodemonstrateanew
Rewardsforshareholders1.Theywillbeabletotrythecompany’s______newproduct.2.Theywillalsoreceivea______
Rewardsforshareholders1.Theywillbeabletotrythecompany’s______newproduct.2.Theywillalsoreceivea______
PROBLEMSFACINGPOTENTIALEXPORTERS1Inordertobesuccessful,afirmmustclearly______,objectivesandpotentialproble
Youaredissatisfiedwiththepoorservicethattheadvertisementcompanyprovidedinmakingadvertisementforyournewproduct.
•Readthetextbelowaboutthelogistics.•Inmostofthelines41-52thereisoneextraword.Itiseithergrammaticallyinco
随机试题
关于感知过度的描述,错误的是
属于二级预防措施的是
A.热证B.表证C.实证D.虚证E.寒证惊悸,临床上多见于
混凝土建筑物立模细部轮廓点的放样位置,以距设计线()为宜。
甲企业因销售产品承诺提供3年的保修服务,2019年初“预计负债——产品保修费用”科目余额100万元,2019年度由于销售产品提供保修服务确认“预计负债——产品保修费用”300万元,2019年实际发生产品保修支出180万元。按照税法规定,与产品售后服务相关的
()对于轿车相当于牡丹对于()
【克洛维】东北师范大学1998年世界中古史真题
已知随机变量X的分布函数F(x)在x=1处连续,且F(1)=若Y=abc≠0,则EY=_______.
SafetyRulesforBike-Riding.1.Neverrideoutintoastreetwithoutstoppingfirst.2.Watchforstopsigns.3.L
Riseofan"IraqGeneration"inEuropeWhilethemediapublicizephotographsofprisonerabuseatAbuGhraib(阿布格莱布监狱)asev
最新回复
(
0
)