This part is to test your ability to do practical writing. You are, required to write a memo based on the following information.

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问题     This part is to test your ability to do practical writing. You are, required to write a memo based on the following information. You should write about 100 words on the Answer Sheet.
收件人:销售部经理安娜.格林(Anna Green)小姐
发件人:总经理乔治.伍德(George Wood)先生
事由:客户
投诉日期:2005年3月15日
内容:最近有客户投诉说收到的书本与订购的不一样,为保证这样的差错下再发生,所有货物在发出时应当核对两遍。我们的经营方针是尽一切努力使客户满意。 如需要增加人员,可以与我约见面谈。

选项

答案From: Miss Anna Green, Sales Manager To: Mr. George Wood, General Manager Subject: Customer Complaints Date: March 15, 2005 A number of customers have recently complained that they have received books different from what they ordered. In order to ensure that such mistakes are not repeated, it is advisable to have all the orders double-checked before they are sent to customers. Bear in mind that it is always our business policy to do everything possible to satisfy our customers. If you find any problems in personnel arrangement or you need extra staff, please make an appointment to talk to me through my secretary. I appreciate how hard you work and if I can be of any assistance please don’t hesitate to let me know.

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本试题收录于: 英语题库普高专升本分类
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