2. 外语
  3. • You are the manager of a small factory and you have received this email from Ms．Spinks，Director of Sales at Twining Electrical

• You are the manager of a small factory and you have received this email from Ms．Spinks，Director of Sales at Twining Electrical

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问题    • You are the manager of a small factory and you have received this email from Ms．Spinks，Director of Sales at Twining Electricals．

   • write a reply email
   • apologizing for the delay
   • explaining why the delivery was held up and why she has not been able to contact you
   • explaining how she will get the order in time
   • offering a small compensationg for the delay
   • Write 60-80 words.
   • write on your Answer Sheet.
选项
答案Dear Ms．spinks， Thank you for your email regarding the missing delivery．I must apologize to you fOr the incon-venient delay．I have looked into the matter，and found out that the delay was caused by a dockers’ strike at the port．We were away at the port this morning，negotiating with the dockers’ union for a quick loading．and that is why you were unable to reach us．I must apologize to you for any inconvenience thus caused． I am pleased to inform you that the dockers have agreed to load the goods of your order onto the ship which will carry them as soon as possible SO that the ship may start sailing this afternoon and reach your city in two days．To compensate for the delay，we are happy to offer you a 10% discount of the charge for your order。 We look forward to receiving more orders from your company in the near future． Yours sincerely， David Bentley General Manager
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