首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on adv
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on adv
admin
2017-04-21
174
问题
1. Who knows better than your customers where your operations can be improved? Today, progressive firms increasingly rely on advisory councils to suggest improvements, recommend action, and offer feedback on programs and policies. In fact, many companies feel that this form of communication is vital to the continuous improvement of their business operations.
2. A council, among other things, improves communication and spurs improvement of operations. Remember that the secret to success is dialogue — the exchange of ideas and opinions. Focus on problems your customers have. Spell out your goals and objectives.
3. Each meeting should have a specific objective to accomplish. Determine the meetings frequency. If you want to implement a strategic plan, an annual meeting may be enough. If you want to focus on operational issues, more meetings may be needed.
4. A good council will have no more than 12 people, with half of the members from your company and half from your customers. It should also have diversity in its membership. Members should serve from one to three years — rotation of membership will ensure the council doesn’t become stale.
5. Find an approximate meeting site, whether it’s in house or off site, where there will be no interruptions. You should pay for all the expenses related to the meeting — remember, the council members are providing your company with a service. Treat them as your guests and your experts.
6. If you have a fixed beginning and ending time to your meeting, stick to it. When structuring the meeting, remember the 80/20 problem-solving rule. Structure the meeting so that 20 percent of the time is spent identifying or discussing a problem and 80 percent of the time is spent designing a solution.
7. Often it is helpful to have a person act as timekeeper and announce when the agenda time for a particular item has expired. However, during the meeting, be flexible. The facilitator can allow the group to decide whether to move on to the next item or extend the discussion. As you go along, look to narrow the differences among members and form a consensus.
8. As the meeting closes, summarize what was accomplished, checking for an agreement and commitment among the members. Make a detailed list of the follow-up items, who has responsibility for each item, and a timeline for completion.
9. The result from really listening to and learning from your customers in a well-run advisory council can pay huge dividends.
Questions 1-5
Directions: For questions 1-5, choose the best title for each paragraph from below. For each numbered paragraph(1-5), mark one letter(A-G)on your Answer Sheet. Do not mark any letter twice.
A. Membership of a good council
B. Customers are the best advisors
C. Payment of the meeting
D. How to be a good advisor
E. Functions of council
F. The meeting is not suitable for all the companies
G. The objective of meeting determine its frequency
Paragraph 3 ______
选项
答案
G
解析
第3段说明了会议目标决定会议的频率。
转载请注明原文地址:https://kaotiyun.com/show/TW9d777K
本试题收录于:
BFT阅读题库国际化人才外语考试(BFT)分类
0
BFT阅读
国际化人才外语考试(BFT)
相关试题推荐
HereisanadvertisementaboutaBusinessBookClub.Readtheadvertisementandcompletethegiveninformationform.Wri
Readthefollowingpassageandanswerquestions9-18.1.Peoplehavebeenpaintingpicturesforatleast30,000years.Theearli
ReadthefollowingpassageandchoosethecorrectanswerfromA,B,CandD.AtthetimeJaneAustin’snovelswerepublished
1.Whoknowsbetterthanyourcustomerswhereyouroperationscanbeimproved?Today,progressivefirmsincreasinglyrelyonadv
InBritain,agreementsforinvitingandentertainingguestataweddingareusuallytheresponsibilityofthebride’sfamily.In
Filmhaspropertiesthatsetitapartfrompainting,sculpture,novels,andplays.Itisalso,initsmostpopularandpowerful
NolongerdomostofEurope’sundergraduateswanttodirtytheirhandsproducingthingsorprovidingservicestocustomers.【R1】_
NolongerdomostofEurope’sundergraduateswanttodirtytheirhandsproducingthingsorprovidingservicestocustomers.【R1】_
Asregardssocialconventions,wemustsayawordaboutthewell-knownEnglishclasssystem.Thisisanembarrassingsubjectfor
Thefunctionoftheofficeistoperformadministrativework.First,itmustprovidethenecessarycommunicationswithcustomers
随机试题
企业在筹措资金过程中为获取资金而支付的各项费用称为()。
保险单缮制完毕后,制单人不应将_______一起送复核人员复核。
A.陈皮B.青皮C.香附D.沉香E.薤白
工程测量的任务是对拟建工程项目场地和附近区域的()进行测绘和度量。
(2011年)某机构投资者对已在上海证券交易所上市的A公司进行调研时,发现A公司如下信息:(1)甲为A公司的实际控制人,通过B公司持有A公司34%的股份。甲担任A公司的董事长、法定代表人。2009年8月7日,经董事会决议(甲回避表决),A公司为B公司向C
________是依靠检验员的感觉器官进行产品质量评价或判断的检验。
586微机中的"586"是指()。
Itwouldbeinterestingtodiscoverhowmanyyoungpeoplegotouniversitywithoutanyclearideaofwhattheyaregoingtodoa
(酒店的)入住手续
InBritain,thetopspectatorsportisfootball.Thissportwasseriously【1】_____asanorganizedgamein1848Later,theFoo
最新回复
(
0
)