首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel i
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel i
admin
2010-08-04
73
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing
【S5】
选项
答案
E
解析
opened 与up一词构成固定词组open up,意思是“展开”。原文指政府与Bezap 公司展开竞争。
转载请注明原文地址:https://kaotiyun.com/show/XgA7777K
0
大学英语四级
相关试题推荐
Ifthereisanysinglefactorthatmakesforsuccessinliving,itistheabilitytoprofitbydefeat.EverysuccessIknowhas
A、Seasonaldifferencesinwhatmothersateduringpregnancy.B、Infectionoccurringatdifferenttimesoftheyear.C、Itsfamily
Coffeemaycounteractalcohol’spoisonous【S1】______ontheliverandhelppreventcirrhosis(肝硬化),researcherssay.Inastudyof
A、Thewomanshouldstopbuyingclothes.B、Thewomanshouldgoshoppingless.C、Thewomanshouldn’tworrytoomuch.D、Thewomans
Livingisrisky.Crossingtheroad,drivingacar,flying,swallowinganaspirintabletoreatingachickensandwichtheycanal
TherailroadsplayedakeyroleinthesettlementoftheWest.Theyprovidedrelativelyeasyaccesstotheregionforthefirst
Thefactthatblindpeoplecan"see"thingsusingotherpartsoftheirbodiesapartfromtheireyesmayhelpustounderstandou
Whatdoesthespeakersayaboutcolainthepast?
A、Threeweeks.B、Onemonth.C、Threemonths.D、Overayear.C是关于thewomen在欧洲呆多久。theman建议她转租给他的朋友,说他的朋友今年夏天来这做研究,fromJunethroug
Theinterestthatcreativedramaticsgeneratesinstudiesisitsmostobviousadvantage.Thefactthatchildrendevelop【C1】_____
随机试题
()是指由一定的社会物质生活条件所制约的社会责任,是保证法律所规定的义务人按照权利人要求从事一定行为或不从事一定行为以满足权利人利益的法律手段。
CriticsthoughtthatKeikowould______.Keikohas______.
哪些药物可抑制细菌细胞壁的合成?
患者遍体浮肿,皮肤绷急光亮,胸脘痞闷,烦热口渴,小便短赤,或大便干结,舌红,苔黄腻,脉沉数或濡数。治当宜选
关于细菌性发热的叙述,错误的是
关于冠状动脉分布类型正确的是
2005年5月,某县的A药品生产企业在K疫苗(第二类疫苗)生产、销售过程中,采用偷工减料、弄虚作假等手段逃避监督管理,致使若干“效价不符合规定”的产品流向市场,有证据证明已造成接种人员健康的严重伤害后果。药品监督管理部门依据《药品管理法》有关规定,没收A企
安全生产管理是实现安全生产的重要()。
HereIwanttotrytogiveyouananswertothequestion;Whatpersonalqualitiesaredesirableinateacher?Probablynotw
MyViewonChina’sCollegeEducation1.近日,北大原校长指出“中国目前没有世界一流的大学”2.分析中国大学教育存在的问题3.我的看法
最新回复
(
0
)